Nucleus Smart

How to Delete Nucleus Smart. save (132.90 MB)

Published by Cochlear Ltd on 2024-03-27

We have made it super easy to delete Nucleus Smart account and/or app.

Guide to Delete Nucleus Smart 👇

Things to note before removing Nucleus Smart:

  1. The developer of Nucleus Smart is Cochlear Ltd and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Cochlear Ltd to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Cochlear Ltd to delete all your data it holds. Cochlear Ltd must comply within 1 month.
  4. The CCPA lets American residents request that Cochlear Ltd deletes your data or risk incurring a fine (upto $7,500 dollars).


Data Nucleus Smart Collected from You 🔏
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

     

↪️ Steps to delete Nucleus Smart account:

1: Visit the Nucleus Smart website directly Here →

2:   Contact Nucleus Smart Support/ Customer Service:

  1. 100% Contact Match
  2. Support channel
  3. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold Nucleus Smart until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Nucleus Smart app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Nucleus Smart, » then click "Uninstall".

Have a Problem with Nucleus Smart? Report Issue




🎌 About Nucleus Smart


1. With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

2. To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device.

3. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.

4. Compatibility: The Nucleus Smart App is compatible with the Cochlear Nucleus 7 Sound Processor.

5. Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.

6. - Change programs on your Nucleus 7 Sound Processor and activate wireless streaming.

7. For more detailed device compatibility see the Nucleus Smart App support page.

8. Note: Continued use of GPS running in the background can dramatically decrease battery life.

9. iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.

10. It is verified on iPhone and iPod touch running iOS 10 or later.



Alternative apps you can try: