Synology Active Insight

How to Delete Synology Active Insight. save (34.37 MB)

Published by Synology Inc. on 2023-11-01

We have made it super easy to delete Synology Active Insight account and/or app.

Guide to Delete Synology Active Insight 👇

Things to note before removing Synology Active Insight:

  1. The developer of Synology Active Insight is Synology Inc. and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Synology Inc. to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Synology Inc. to delete all your data it holds. Synology Inc. must comply within 1 month.
  4. The CCPA lets American residents request that Synology Inc. deletes your data or risk incurring a fine (upto $7,500 dollars).


Data Synology Active Insight Collected from You 🔏
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

     

↪️ Steps to delete Synology Active Insight account:

1: Visit the Synology Active Insight website directly Here →

2:   Contact Synology Active Insight Support/ Customer Service:

  1. 100% Contact Match


  2. 66.67% Contact Match


  3. Support channel
  4. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold Synology Active Insight until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Synology Active Insight app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Synology Active Insight, » then click "Uninstall".

Have a Problem with Synology Active Insight? Report Issue




Reviews & Common Issues: 2 Comments

2.5 out of 5

By Steve

2 years ago

On my DS1817+ I received a notice that the DSM needed to be updated. In the course of the update being installed, there was a question about sending analytics to Synology and I thought I had declined that. It appears that I now have something called Active Insight running on the unit. I don't want it sending any information out on the web. How do I disable this unintended program?

By Robert Futscher

3 years ago

I installed Active Insite Beta by mistake. I keep getting messages that an update is available but I just want to uninstall it but can find the way to install it.


🎌 About Synology Active Insight


1. Synology Active Insight is a health monitoring solution that supports multiple Synology NAS system health and performance monitoring under one Synology Account.

2. You may receive system events with detailed troubleshooting actions from Synology with your mobile device.

3. You may view current performance and storage summary of your Synology NAS.



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