We have made it super easy to delete My SmartBike account and/or app.
Table of Contents:
Things to note before removing My SmartBike:
1: Visit the My SmartBike website directly Here →
2: Contact My SmartBike Support/ Customer Service:
Deleting from Smartphone 📱
1. Connect with your e-bike and adjust your preferences, customize motor maps to adapt the MAHLE SmartBike System to your personal necessities, remaining batteries, record your activities, have access to statistics, see bike location and more.
2. If you need detailed information and a dynamic experience, our web app ( ) enables you to analyze the routes in detail and graphically comparing data as elevation, health-related data and exclusive metrics from e-bikes, the tour on maps and share it through third platforms.
3. Are you ready? Start an activity and you will see all the information you need like instant speed, level of assistance, remaining battery, time and distance…and more.
4. New App My SmartBike, by MAHLE, provides you an enhanced e-bike riding experience by using your smartphone as the interface to your bicycle.
5. Protect your app with biometric authentication such as Face ID or fingerprint detection and also define your private areas (home, garage, office) to protect last mile information if you make your activity public.
6. Configure motor maps of your e-bike, for each assistance level, to always get you the right level of power from your motor.
7. The new range extender screen now shows the battery status, battery consumption, range, and assistance information.
8. You can now pair a heart rate band and activate the special assistance mode, where system assistance adapts automatically depending on your heart rate.
9. Your e-bike must be compatible with the MAHLE SmartBike Bluetooth® platform.
10. Our application is designed to help tune, customize e-bike performance and enjoy your trips.
11. Once finished, view extended information about your recorded activities directly on the App or through a web browser.
12. A library of videos to help you out with the MAHLE SmartBike App.
13. On the web, you will analyze your trip with a lot of information and amazing dashboards.
14. Connect quickly with a new e-bike or a previously connected e-bike card.