We have made it super easy to delete SaaS helpdesk|ServiceDesk Plus account and/or app.
Table of Contents:
Things to note before removing SaaS helpdesk|ServiceDesk Plus:
1: Visit the SaaS helpdesk|ServiceDesk Plus website directly Here →
2: Contact SaaS helpdesk|ServiceDesk Plus Support/ Customer Service:
Deleting from Smartphone 📱
1. The mobile app is designed to allow technicians to provide resolutions to end-users by getting the full picture of the issue at hand, collaborating with other technicians, providing required approvals, obtaining solutions directly from the knowledge base, and conversing with end-users on the mobile app itself.
2. ServiceDesk Plus Cloud for iOS enables you to access your IT service desk and perform a host of activities from your mobile phone.
3. Now you can provide uninterrupted IT support to end-users anytime and anywhere using your mobile devices, just as you would in ServiceDesk Plus on the web.
4. ● Optimize IT service desk KPIs using closure codes and status change comments.
5. ● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.
6. ● Auto-populate the ticket description when users reply to technicians from the app.
7. ● Monitor IT technician's productivity with the worklog timer under request details.
8. ● Create knowledge base articles with rich-text formatting.
9. Among other capabilities, it is also a great place to keep track of all announcements.
10. ● Customize the ticket details view with the desired fields.
11. ● Leverage multiple login methods, including SAML authentication.
12. ● Execute field and form rules when adding or editing a request.
13. The app even facilitates scanning and managing multiple assets simultaneously.