How to Delete SaaS helpdesk|ServiceDesk Plus. save (115.27 MB)
Published by Zoho Corporation on 2024-06-12We have made it super easy to delete SaaS helpdesk|ServiceDesk Plus account and/or app.
Table of Contents:
Guide to Delete SaaS helpdesk|ServiceDesk Plus 👇
Things to note before removing SaaS helpdesk|ServiceDesk Plus:
- The developer of SaaS helpdesk|ServiceDesk Plus is Zoho Corporation and all inquiries must go to them.
- Check the Terms of Services and/or Privacy policy of Zoho Corporation to know if they support self-serve subscription cancellation:
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Zoho Corporation to delete all your data it holds. Zoho Corporation must comply within 1 month.
- The CCPA lets American residents request that Zoho Corporation deletes your data or risk incurring a fine (upto $7,500 dollars).
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Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
↪️ Steps to delete SaaS helpdesk|ServiceDesk Plus account:
1: Visit the SaaS helpdesk|ServiceDesk Plus website directly Here →
2: Contact SaaS helpdesk|ServiceDesk Plus Support/ Customer Service:
- 53.33% Contact Match
- Developer: ManageEngine
- E-Mail: sdp-ondemand-support@manageengine.com
- Website: Visit SaaS helpdesk|ServiceDesk Plus Website
- Support channel
- Vist Terms/Privacy
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold SaaS helpdesk|ServiceDesk Plus until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the SaaS helpdesk|ServiceDesk Plus app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose SaaS helpdesk|ServiceDesk Plus, » then click "Uninstall".
Have a Problem with SaaS helpdesk|ServiceDesk Plus? Report Issue
🎌 About SaaS helpdesk|ServiceDesk Plus
1. The mobile app is designed to allow technicians to provide resolutions to end-users by getting the full picture of the issue at hand, collaborating with other technicians, providing required approvals, obtaining solutions directly from the knowledge base, and conversing with end-users on the mobile app itself.
2. ServiceDesk Plus Cloud for iOS enables you to access your IT service desk and perform a host of activities from your mobile phone.
3. Now you can provide uninterrupted IT support to end-users anytime and anywhere using your mobile devices, just as you would in ServiceDesk Plus on the web.
4. ● Optimize IT service desk KPIs using closure codes and status change comments.
5. ● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.
6. ● Auto-populate the ticket description when users reply to technicians from the app.
7. ● Monitor IT technician's productivity with the worklog timer under request details.
8. ● Create knowledge base articles with rich-text formatting.
9. Among other capabilities, it is also a great place to keep track of all announcements.
10. ● Customize the ticket details view with the desired fields.
11. ● Leverage multiple login methods, including SAML authentication.
12. ● Execute field and form rules when adding or editing a request.
13. The app even facilitates scanning and managing multiple assets simultaneously.
