How to Cancel Citi Bike | Save $12.50/mth

A few things to note and do before cancelling:

1. The developer of Citi Bike is Motivate and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Motivate to know if they support self-serve subscription cancellation:
   • Terms/Privacy
     
   • Support
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel Citi Bike?

It is Very Easy to Cancel a Citi Bike subscription. (**Crowdsourced from Citi Bike and AppCutter users)

How to Cancel Citi Bike Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Citi Bike (subscription) you want to review.
3. Click Cancel.

How to Cancel Citi Bike Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Citi Bike (subscription you wish to cancel)
4. Click "Cancel Subscription".

Cancel direct on Citi Bike website 🌐

1. Reach out to Motivate


2. Visit Citi Bike website: Click to visit .


3. Login to your account.
4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

Cancel Citi Bike from Paypal: 💳

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Citi Bike" or "Motivate" to cancel.

How to delete Citi Bike account:

1. Contact Citi Bike Support directly


2. Send an email to app@citibikenyc.com Click to email requesting that they delete your account.