Cancel Mail Master Subscription

Note before cancelling:

1. The developer of Mail Master is NetEase (Hangzhou) Network Co., Ltd. and all inquiries go to them.
2. Check NetEase (Hangzhou) Network Co., Ltd.'s Terms of Services/Privacy policy if they support self-serve cancellation:
   • http://gb.corp.163.com/gb/legal.html
     
   • https://maas.mail.163.com/dashi-web-extend/html/master_privilege_service.html
     
   • https://maas.mail.163.com/dashi-web-extend/html/master_automatic_renewal.html
     
   • http://mail.163.com/dashi/help.html
     
3. Always cancel subscription 24 hours before it ends.

🌐 Cancel directly via Mail Master

1. 🌍 Contact Mail Master Support


2. Mail Mail Master requesting that they cancel your account:
   1. E-Mail: b2b.sec@samsung.com
3. Login to your Mail Master account.
4. In the menu section, look for any of these: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

End Mail Master subscription on iPhone/iPad:

1. Goto Settings » ~Your name~ » "Subscriptions".
2. Click Mail Master (subscription) » Cancel

Cancel subscription on Android:

1. Goto Google PlayStore » Menu » "Subscriptions"
2. Click on Mail Master by NetEase
3. Click "Cancel Subscription".

💳 Cancel Mail Master on Paypal:

1. Goto Paypal.com .
2. Click "Settings" » "Payments" » "Manage Automatic Payments" (in Automatic Payments dashboard).
3. You'll see a list of merchants you've subscribed to.
4. Click on "Mail Master" or "NetEase (Hangzhou) Network Co., Ltd." to cancel.