Help Scout

How to Delete Help Scout. save (33.83 MB)

Published by Help Scout Inc. on 2024-05-16

We have made it super easy to delete Help Scout account and/or app.

Guide to Delete Help Scout 👇

Things to note before removing Help Scout:

  1. The developer of Help Scout is Help Scout Inc. and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Help Scout Inc. to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Help Scout Inc. to delete all your data it holds. Help Scout Inc. must comply within 1 month.
  4. The CCPA lets American residents request that Help Scout Inc. deletes your data or risk incurring a fine (upto $7,500 dollars).


Data Help Scout Collected from You 🔏
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

     

↪️ Steps to delete Help Scout account:

1: Visit the Help Scout website directly Here →

2:   Contact Help Scout Support/ Customer Service:

  1. 100% Contact Match


  2. 62.5% Contact Match


  3. Support channel
  4. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold Help Scout until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Help Scout app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Help Scout, » then click "Uninstall".

Have a Problem with Help Scout? Report Issue




🎌 About Help Scout


1. Keep your finger (literally) on the pulse of what's happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience.

2. Help Scout's iOS app gives you powerful customer support software in your pocket so you can quickly assist customers from wherever you are.



Alternative apps you can try: