How to Delete Dexcom Clarity. save (22.54 MB)
Published by Dexcom on 2024-06-10We have made it super easy to delete Dexcom Clarity account and/or app.
Table of Contents:
Guide to Delete Dexcom Clarity 👇
Things to note before removing Dexcom Clarity:
- The developer of Dexcom Clarity is Dexcom and all inquiries must go to them.
- Check the Terms of Services and/or Privacy policy of Dexcom to know if they support self-serve subscription cancellation:
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Dexcom to delete all your data it holds. Dexcom must comply within 1 month.
- The CCPA lets American residents request that Dexcom deletes your data or risk incurring a fine (upto $7,500 dollars).
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Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
- Other Data
-
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
↪️ Steps to delete Dexcom Clarity account:
1: Visit the Dexcom Clarity website directly Here →
2: Contact Dexcom Clarity Support/ Customer Service:
- 100% Contact Match
- Developer: Dexcom
- E-Mail: appsupport@dexcom.com
- Website: Visit Dexcom Clarity Website
- 59.26% Contact Match
- Developer: Dexcom
- E-Mail: appsupport@dexcom.com
- Website: Visit Dexcom Website
- Support channel
- Vist Terms/Privacy
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold Dexcom Clarity until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Dexcom Clarity app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose Dexcom Clarity, » then click "Uninstall".
Have a Problem with Dexcom Clarity? Report Issue
Reviews & Common Issues: 2 Comments
By Clement Monsimer
1 year agoI want to delete my Dexcom Clarity account and start over. I completely messed up and have an account with my name and my Wife's name. She is the one using Dexcom G7 and has diabetes . . . I don't have diabetes. Thank you, Clement
By Paula oram
2 years agoI would like to know how to remove a dependant on the clarity Dexcom app . I know how to add a dependant but there is no information or process to remove the person under the age of 18 on my account .
🎌 About Dexcom Clarity
1. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.
2. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.
3. It provides relevant insights into users’ retrospective glucose values, patterns, and trends over time.
4. Insights from big data (2): Benefits of self-guided retrospective review of continuous glucose monitoring reports.
5. This app store should not be used as your first point of contact to resolve technical or customer services issues.
6. It can help you identify glucose patterns and, with your healthcare professional, determine the potential causes of those patterns.
7. Dexcom Clarity is a diabetes management application for CGM users.
8. Dexcom is required to follow up with customers regarding product-related complaints.
9. Dexcom Clarity is an important part of your Dexcom CGM system.
10. • Keep tabs on your time in range, patterns and other key metrics.
11. • Allow clinics to access to your data and reports to make appointments more efficient.
12. • Connect to partner apps for more features and benefits.
13. • Turn on daily or weekly notifications and emails.
14. *Parker AS, Welsh J, Jimenez A, Walker T.
