cancel Securus

How to Cancel Securus | Save $35.71

Published by Securus Technologies, Inc on 2024-09-05

Uncover the ways Securus Technologies, Inc (the company) bills you and cancel your Securus subscription.

Is It Hard to Cancel Your Subscription?

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Guide to Canceling Securus Mobile 👇

A few things to note and do before cancelling:

  1. The developer of Securus is Securus Technologies, Inc and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Securus Technologies, Inc to know if they support self-serve subscription cancellation:
  3. Cancelling a subscription during a free trial may result in losing a free trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel Securus?

It is Very Easy to Cancel a Securus subscription. (**Crowdsourced from Securus and AppCutter users)


Subscription Costs (USD) 💰

Video Connect

- Enroll in Video Connect and schedule remote video sessions with an incarcerated individual

- Subscription packages available (where available)

- Price varies by facility

[2] AdvanceConnect

- Fund this account to receive calls from your contact

- Select a call subscription package (where available)

- Price varies by facility

[3] Securus Debit

- Deposit funds for your contact to use for calling, purchasing music/games/movies, scheduling Video Connect sessions, and purchasing stamps for eMessages and eCards

- Feature availability varies by facility

- Price varies by facility

[4] eMessaging

- Purchase "stamps" to send and receive messages and eCards, attach photos, and send VideoGrams

- Transfer stamps to your contact or prepay for them to reply

- Feature availability varies by facility

- Price varies by facility

[5] Text Connect

- Send and receive short text messages

- Limited availability

- Price varies by facility


Potential Savings 💸

**Pricing data is based on average subscription prices reported by AppCutter.com users..

Duration Amount (USD)
One-time savings $35.71

     

How to Cancel Securus Mobile Subscription on iPhone or iPad:


  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Securus (subscription) you want to review.
  3. Click Cancel.

How to Cancel Securus Mobile Subscription on Android Device:


  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Securus Mobile (subscription you wish to cancel)
  4. Click "Cancel Subscription".

Cancel direct on Securus website 🌐


  1. Reach out to Securus Technologies, Inc

  2. Visit Securus website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

Cancel Securus Mobile from Paypal: 💳


  1. Login to www.paypal.com .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Securus Mobile" or "Securus Technologies, Inc" to cancel.

How to delete Securus account:


  1. Contact Securus Support directly

  2. Send an email to feedback@securustech.net Click to email requesting that they delete your account.


Have a Problem with Securus Mobile? Report Issue




Reviews & Common Issues: 4 Comments

4.5 out of 5

By Tasha

2 years ago

It keeps saying my email is invalid when it’s been the one I’ve been using. I got a reminder for a video visit to this email as this issue was happening so it’s obviously valid. Tried calling tech support but it just hangs up. When will this be fixed?

By Faith Taylor

3 years ago

The app and the website on my phone won’t let me cancel my subscription

By Molly Christensen

3 years ago

I am trying to remove this app from my MacBook Air. I called apple support and it will not delete from my account it you can contact me or call me that would be great!! Molly 801.644.0852

By Mary Branson

3 years ago

I uninstalled the securus app from my phone,but they are still charging my debit card 32.01,for video visits,I need a refund,my person is no longer in jail,I've tried calling securus,but it's too busy,and then hangs up.


About Securus Mobile?


1. • Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.

2. AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact.

3. Text Connect – send and receive short text messages.

4. The Securus Mobile app now requires iOS 14.0 or higher.

5. Please update to the latest version.



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