Uncover the ways Securus Technologies, Inc (the company) bills you and cancel your Securus subscription.
A few things to note and do before cancelling:
It is Very Easy to Cancel a Securus subscription. (**Crowdsourced from Securus and AppCutter users)
Video Connect
- Enroll in Video Connect and schedule remote video sessions with an incarcerated individual
- Subscription packages available (where available)
- Price varies by facility
[2] AdvanceConnect
- Fund this account to receive calls from your contact
- Select a call subscription package (where available)
- Price varies by facility
[3] Securus Debit
- Deposit funds for your contact to use for calling, purchasing music/games/movies, scheduling Video Connect sessions, and purchasing stamps for eMessages and eCards
- Feature availability varies by facility
- Price varies by facility
[4] eMessaging
- Purchase "stamps" to send and receive messages and eCards, attach photos, and send VideoGrams
- Transfer stamps to your contact or prepay for them to reply
- Feature availability varies by facility
- Price varies by facility
[5] Text Connect
- Send and receive short text messages
- Limited availability
- Price varies by facility
**Pricing data is based on average subscription prices reported by AppCutter.com users..
Duration | Amount (USD) |
---|---|
One-time savings | $35.71 |
By Tasha
2 years agoIt keeps saying my email is invalid when it’s been the one I’ve been using. I got a reminder for a video visit to this email as this issue was happening so it’s obviously valid. Tried calling tech support but it just hangs up. When will this be fixed?
By Faith Taylor
3 years agoThe app and the website on my phone won’t let me cancel my subscription
By Molly Christensen
3 years agoI am trying to remove this app from my MacBook Air. I called apple support and it will not delete from my account it you can contact me or call me that would be great!! Molly 801.644.0852
By Mary Branson
3 years agoI uninstalled the securus app from my phone,but they are still charging my debit card 32.01,for video visits,I need a refund,my person is no longer in jail,I've tried calling securus,but it's too busy,and then hangs up.
1. • Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
2. AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact.
3. Text Connect – send and receive short text messages.
4. The Securus Mobile app now requires iOS 14.0 or higher.
5. Please update to the latest version.