We have made it super easy to delete Patient Gateway account and/or app.
Table of Contents:
Things to note before removing Patient Gateway:
1: Visit the Patient Gateway website directly Here →
2: Contact Patient Gateway Support/ Customer Service:
Deleting from Smartphone 📱
By Joan Ames
3 years agoIn my experience, Patient Gateway is a new medical disaster that the hospital system should never have purchased. It badly cuts into personal interaction between patient and doctor. Test results are given in technical language that only confuse patients and are even misinterpreted by health practitioners - this is particularly so in the case of the results of tests for tick diseases. In the month of June alone I have been misdiagnosed three times by nurses and PAs. The Patient Portal results in increased phone calls to overworked doctors offices and ERs because patients are confused by what they read in the portal. I will no longer use the Patient Portal for anything and hope those in charge come to their senses sooner than later.
1. Use Mass General Brigham Patient Gateway to view health information and communicate with your doctor.