How to Delete Xfinity. save (74.28 MB)
Published by Comcast on 2023-08-08We have made it super easy to delete Xfinity Mobile account and/or app.
Table of Contents:
Guide to Delete Xfinity Mobile 👇
Things to note before removing Xfinity:
- The developer of Xfinity is Comcast and all inquiries must go to them.
- Check the Terms of Services and/or Privacy policy of Comcast to know if they support self-serve account deletion:
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Comcast to delete all your data it holds. Comcast must comply within 1 month.
- The CCPA lets American residents request that Comcast deletes your data or risk incurring a fine (upto $7,500 dollars).
↪️ Steps to delete Xfinity account:
1: Visit the Xfinity website directly Here →
2: Contact Xfinity Support/ Customer Service:
- 100% Contact Match
- Developer: Comcast
- E-Mail: app_support@xfinitymobile.com
- Website: Visit Xfinity Website
- 100% Contact Match
- Developer: Comcast
- E-Mail: vvm_support@xfinitymobile.com
- Website: Visit Comcast Website
3: Check Xfinity's Terms/Privacy channels below for their data-deletion Email:
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold Xfinity Mobile until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Xfinity Mobile app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose Xfinity Mobile, » then click "Uninstall".
Have a Problem with Xfinity Mobile? Report Issue
Reviews & Common Issues: 3 Comments
By Florenz Wiegmann
2 years agoI cannot access my mobile account because you say I am not a customer which I have been for several years,
By Christina Schmid
3 years agoThey gave us 2 phones for free first phone had to be replaced first 30 days after 2 months second phone could not use their hotspots for 3 months telling going over my gig I am disabled don't go anywhere and I use my wifi at home ....2 months going back and forth so wanted cancel service took our numbers with us to different company and 2 months later still taking money out of our account
By F
3 years agoI can't used mobile account at all as bought in phone was from V-----n. I could never used their service. The staff just ignored me in the third visit. I got a charge many months later paid in full and talked to them and was told told it would be refunded. I waited for over a year and always saw a credit in the statement and never got it back to me. 0 star
🎌 About Xfinity Mobile
1. *Compared to all measured full service providers in the 2020 American Customer Satisfaction Index® (ACSI) survey of customers rating their own wireless service provider’s performance.
2. If you want to manage other services such as Xfinity X1, Xfinity Home, or Xfinity xFi, check out those apps instead.
