Kanopy

How to Delete Kanopy. save (228.14 MB)

Published by Kanopy on 2024-05-16

We have made it super easy to delete Kanopy account and/or app.

Guide to Delete Kanopy 👇

Things to note before removing Kanopy:

  1. The developer of Kanopy is Kanopy and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Kanopy to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Kanopy to delete all your data it holds. Kanopy must comply within 1 month.
  4. The CCPA lets American residents request that Kanopy deletes your data or risk incurring a fine (upto $7,500 dollars).


Data Kanopy Collected from You 🔏
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

     

↪️ Steps to delete Kanopy account:

1: Visit the Kanopy website directly Here →

2:   Contact Kanopy Support/ Customer Service:

  1. 100% Contact Match


  2. 100% Contact Match


  3. Support channel
  4. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold Kanopy until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Kanopy app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Kanopy, » then click "Uninstall".

Have a Problem with Kanopy? Report Issue




Reviews & Common Issues: 1 Comments

4.8 out of 5

By Michele Krueger

6 months ago

My Evanston IL library card number is 21192020716387. May I ask to reset my email address and PIN/password. Gmail closed it, and I can't login. EPL stated to contact kanopy. The response I have is r***9g***l. EPL stated that they reset it but it shows r***9g***l ,why ?? Kanopy sent me email stating that there's no a account again why ? How frustrating!


🎌 About Kanopy


1. Sign up with your library card and start watching festival award-winning films, thought-provoking documentaries, The Criterion Collection, and more with new titles added weekly.

2. Browse Kanopy Kids for unlimited age-appropriate shows and movies with access to parental controls.

3. Stream thousands of films for free without ads through your library.

4. Available on mobile, web, and living room devices.



Alternative apps you can try: