DigiD

How to Delete DigiD. save (71.36 MB)

Published by Rijksoverheid on 2024-06-10

We have made it super easy to delete DigiD account and/or app.

Guide to Delete DigiD 👇

Things to note before removing DigiD:

  1. The developer of DigiD is Rijksoverheid and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Rijksoverheid to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Rijksoverheid to delete all your data it holds. Rijksoverheid must comply within 1 month.
  4. The CCPA lets American residents request that Rijksoverheid deletes your data or risk incurring a fine (upto $7,500 dollars).


Data DigiD Collected from You 🔏
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

     

↪️ Steps to delete DigiD account:

1: Visit the DigiD website directly Here →

2:   Contact DigiD Support/ Customer Service:

  1. 100% Contact Match
  2. Support channel
  3. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold DigiD until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the DigiD app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose DigiD, » then click "Uninstall".

Have a Problem with DigiD? Report Issue




🎌 About DigiD


1. The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select.

2. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations.

3. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose.

4. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.

5. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.

6. DigiD also uses the security mechanisms of the operating system.

7. The DigiD app complies with security measures that are comparable to the security measures of DigiD.

8. By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.

9. The user's personal data will be processed in accordance with applicable privacy legislation.

10. Open the DigiD app and follow the steps in the app.

11. Activate the DigiD app first.

12. On your phone or tablet you log in with just a pin code.

13. You take over a verification code, scan a QR code and then enter your pin code.

14. Or log in on a computer using the app.



Alternative apps you can try: