How to Delete myPhonak. save (107.92 MB)

Things to note before removing myPhonak:

1. The developer of myPhonak is Sonova AG and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Sonova AG to know if they support self-serve account deletion:
   • https://www.phonak.com/com/en/support/product-support/compatibility.html
     
3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Sonova AG to delete all your data it holds. Sonova AG must comply within 1 month.
4. The CCPA lets American residents request that Sonova AG deletes your data or risk incurring a fine (upto $7,500 dollars).

1: Visit the myPhonak website directly Here →

2:   Contact myPhonak Support/ Customer Service:

1. 100% Contact Match
   
   • Developer: Sonova AG
   • E-Mail: apps@sonova.com
   • Website: Visit myPhonak Website



2. 69.57% Contact Match
   
   • Developer: Sonova AG
   • E-Mail: apps@sonova.com
   • Website: Visit Sonova AG Website



3. Support channel
   
4. Vist Terms/Privacy
   

3: Check myPhonak's Terms/Privacy channels below for their data-deletion Email:

• https://www.phonak.com/com/en/support/product-support/compatibility.html
  

Deleting from Smartphone 📱

Delete on iPhone:

1. On your homescreen, Tap and hold myPhonak until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the myPhonak app.

Delete on Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose myPhonak, » then click "Uninstall".