We have made it super easy to delete b-hive account and/or app.
Table of Contents:
Things to note before removing b-hive:
1: Visit the b-hive website directly Here →
2: Contact b-hive Support/ Customer Service:
Deleting from Smartphone š±
1. The Broadvoice b-hive Mobile App allows end users to place calls from their mobile device and appear as if they are using their business phone number.
2. Additionally, users can transfer calls from their desk phone to their mobile device and vice versa by using their transfer feature.
3. Transfer from desk phone to mobile phone is enabled when the userās presence settings indicate to ring simultaneously from desk phone to mobile phone.
4. If call recording is enabled, it will record the call on the mobile device.
5. There is also a call recording feature on the mobile app itself; this records the call locally.
6. Calls are enabled over WiFi or the phoneās mobile network.
7. The mobile app accesses the userās phone directory.
8. b-hive Mobile app is for Broadvoice customers only.
9. Call recording is enabled at the account level.
10. A duplicate recording is stored within the portal when call recording is enabled.
11. Users must have an existing b-hive Cloud PBX account.
12. 911 calls from the mobile device are routed from through the Broadvoice network.
13. Customers should use caution and make 911 calls from their mobile device carrier.
14. Broadvoice does not recommend the mobile app for b-hive Metered seat users.