TfL Go

How to Delete TfL Go. save (27.88 MB)

Published by TfL on 2024-05-02

We have made it super easy to delete TfL Go: Live Tube, Bus & Rail account and/or app.

Guide to Delete TfL Go: Live Tube, Bus & Rail 👇

Things to note before removing TfL Go:

  1. The developer of TfL Go is TfL and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of TfL to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like TfL to delete all your data it holds. TfL must comply within 1 month.
  4. The CCPA lets American residents request that TfL deletes your data or risk incurring a fine (upto $7,500 dollars).


Data TfL Go Collected from You 🔏
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

     

↪️ Steps to delete TfL Go account:

1: Visit the TfL Go website directly Here →

2:   Contact TfL Go Support/ Customer Service:

  1. 100% Contact Match
  2. Support channel
  3. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold TfL Go: Live Tube, Bus & Rail until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the TfL Go: Live Tube, Bus & Rail app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose TfL Go: Live Tube, Bus & Rail, » then click "Uninstall".

Have a Problem with TfL Go: Live Tube, Bus & Rail? Report Issue




🎌 About TfL Go: Live Tube, Bus & Rail


1. Freedom to explore: Choose the right travel options if you or someone you’re travelling with needs to avoid steps, lifts onto a train or in a station.

2. Check live arrival times for Tube, London Overground, DLR, TfL Rail and Thameslink trains as well as Trams and Emirates Air Line.

3. Bus stops near you: Find the bus stop nearest to where you are, and next bus live arrival information for every route.

4. The station information is really useful and seeing which lines/stations are closed or have delays at a glance is really helpful.

5. Travel confidently around London with maps and live travel updates on our official TfL app.

6. Walking or cycling? Our reliable journey planner will map a safe route.

7. Planning your journey: We’ll suggest multiple ways to get to your destination – you pick the one that suits you best.

8. Choose the quickest journey, bus-only or one that’s step-free.

9. “The map is awesome! The ability to zoom in and out and see more/less information as you do so.

10. Our simple and clear layout is designed to make using the app easy for everyone.

11. Make step-free journeys and look up station facilities.

12. “I love how clean the design of the app is & how easy it is to use.

13. See on the map when stations and lifts are closed.

14. “The app is beautifully designed and free to use.



Alternative apps you can try: