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How to Delete t. save (38.18 MB)

Published by Tandem Diabetes Care Inc. on 2024-08-20

We have made it super easy to delete t:connect® mobile account and/or app.

Guide to Delete t:connect® mobile 👇

Things to note before removing t:

  1. The developer of t is Tandem Diabetes Care Inc. and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Tandem Diabetes Care Inc. to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Tandem Diabetes Care Inc. to delete all your data it holds. Tandem Diabetes Care Inc. must comply within 1 month.
  4. The CCPA lets American residents request that Tandem Diabetes Care Inc. deletes your data or risk incurring a fine (upto $7,500 dollars).


Data t Collected from You 🔏
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

     

↪️ Steps to delete t account:

1: Visit the t website directly Here →

2:   Contact t Support/ Customer Service:

  1. 100% Contact Match


  2. 100% Contact Match


  3. Support channel
  4. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold t:connect® mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the t:connect® mobile app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose t:connect® mobile, » then click "Uninstall".

Have a Problem with t:connect® mobile? Report Issue




🎌 About t:connect® mobile


1. *Requires a t:slim X2 insulin pump from Tandem Diabetes Care and a compatible smartphone.

2. Give yourself the freedom to more easily manage your diabetes with the t:slim X2 insulin pump and t:connect mobile app.

3. For more info, please visit tandemdiabetes.com/mobile-bolus .

4. Additional restrictions apply.



Alternative apps you can try: