We have made it super easy to delete OnStar Guardian: Safety App account and/or app.
Table of Contents:
Things to note before removing OnStar Guardian:
1: Visit the OnStar Guardian website directly Here →
2: Contact OnStar Guardian Support/ Customer Service:
Deleting from Smartphone 📱
By Jack Kennel
2 years agoI turned my 2020 Buick Envision in at LaFontaine dealer on January 6, 2022. I have been billed $15.00 a month by ONSTAR since January 26. Onstar has no record of my account and suggest the billing is coming from the Guardian app that I thought I had canceled. Please help me to cancel the app (again ?) and stop the automatic billing. Thank you. Jack Kennel
By William H. Craig
3 years agoWe may not need Guardian because of other software and programs to which we subscribe. Is Guardian and the monthly charge automatically added or do we manually subscribe if we want Guardian? The mailings we have received seem to indicate that our account will be charged an extra $5.00 per month if we do nothing and I find that a bit overbearing. Thank you for the information in advance if I get any response at all. William H. Craig Account Number 136-188-642
1. Eligible customers who associate an approved payment method with their account and authorize recurring payments for their service plan within 30 days of activating their 1-month OnStar Guardian trial will receive 2 additional months of that plan at no additional charge.
2. OnStar Guardian skill and associated OnStar services requires successful account linking with Amazon Alexa, completion of a safety profile including an accurate and up-to-date physical address of the Alexa- enabled device.
3. Get family safety services — Roadside Assistance, help in a crash, family locator and Emergency Services — with the OnStar Guardian® app.
4. At the end of your trial and the first 2 months of your plan, OnStar will automatically bill the payment method on file monthly at then-current standard monthly rates.
5. Customers with a preexisting OnStar or Connected Services plan are excluded from this offer.
6. Eligible OnStar Members receive the OnStar Guardian app as part of their plan.
7. Plans may be cancelled at any time by pushing the blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied.
8. OnStar links to emergency services.
9. Physical Address must be confirmed and updated in the OnStar Guardian app.
10. One-time redemption of offer per service plan or vehicle, as applicable.
11. Location Status services designed to locate compatible smartphones with Location Services permission enabled.
12. See onstar.com/us/en/guardian-app/ for details and limitations.
13. Towing services have additional fees.
14. Roadside assistance provided by Allstate Roadside Services for vehicles only.