How to Cancel Frozen 2

A few things to note and do before cancelling:

1. The developer of Frozen 2 is Disney and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Disney to know if they support self-serve subscription cancellation:
   • https://disneyprivacycenter.com
     
   • https://disneytermsofuse.com
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel Frozen 2 Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Frozen 2 (subscription) you want to review.
3. Click Cancel.

How to Cancel Frozen 2 Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Frozen 2 (subscription you wish to cancel)
4. Click "Cancel Subscription".

Cancel direct on Frozen 2 website 🌐

1. Reach out to Disney


2. Visit Frozen 2 website: Click to visit .


3. Login to your account.
4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

Cancel Frozen 2 from Paypal: 💳

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Frozen 2" or "Disney" to cancel.

How to delete Frozen 2 account:

1. Contact Frozen 2 Support directly


2. Send an email to frozenfreefall@support.jamcity.com Click to email requesting that they delete your account.