How to Cancel Pinecone

A few things to note and do before cancelling:

1. The developer of Pinecone is The Nielsen Company and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of The Nielsen Company to know if they support self-serve subscription cancellation:
   • Terms/Privacy
     
   • Support
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel Pinecone Mobile App Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Pinecone (subscription) you want to review.
3. Click Cancel.

How to Cancel Pinecone Mobile App Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Pinecone Mobile App (subscription you wish to cancel)
4. Click "Cancel Subscription".

Cancel direct on Pinecone website 🌐

1. Reach out to The Nielsen Company


2. If the company has an app they developed in the Appstore, you can try contacting The Nielsen Company (the app developer) for help through the details of the app.

Cancel Pinecone Mobile App from Paypal: 💳

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Pinecone Mobile App" or "The Nielsen Company" to cancel.

How to delete Pinecone account:

1. Contact Pinecone Support directly


2. Send an email to scott@pineconeresearch.com Click to email requesting that they delete your account.