Immuni

How to Delete Immuni. save (38.63 MB)

Published by Ministero della Salute

We have made it super easy to delete Immuni account and/or app.

Guide to Delete Immuni 👇

Things to note before removing Immuni:

  1. The developer of Immuni is Ministero della Salute and all inquiries must go to them.
  2. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Ministero della Salute to delete all your data it holds. Ministero della Salute must comply within 1 month.
  3. The CCPA lets American residents request that Ministero della Salute deletes your data or risk incurring a fine (upto $7,500 dollars).


     

↪️ Steps to delete Immuni account:

1: Visit the Immuni website directly Here →

2:   Contact Immuni Support/ Customer Service:

  1. 100% Contact Match


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold Immuni until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Immuni app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Immuni, » then click "Uninstall".

Have a Problem with Immuni? Report Issue




🎌 About Immuni


1. The app does not (and cannot) collect any data that would identify the user, such as their name, date of birth, address, telephone number, or email address.

2. The app is developed and released in full compliance with the protection of the user's personal data and with current legislation, including the law-decree of April 30, 2020, n.

3. Immuni is the official exposure notification app of the Italian government, developed by the Extraordinary Commissioner for the COVID-19 Emergency, in collaboration with the Ministry of Health and the Ministry for Innovation Technology and Digitalization.

4. The system is based on Bluetooth Low Energy technology, which is designed to be especially energy-efficient, and it doesn’t collect any geolocation data, including GPS data.

5. • The minimum amount of data is collected—only data which is strictly necessary to support and improve the exposure notification system.

6. In the fight against the COVID-19 epidemic, the app aims to notify users at risk of carrying the virus as early as possible—even when they are asymptomatic.

7. • The Bluetooth Low Energy code transmitted by the app is generated randomly and does not contain any information about the user's smartphone, let alone the user.

8. • All data, whether stored on the device or on the server, is deleted when no longer relevant, and certainly no later than December 31, 2020.

9. Immuni is a valuable tool in the fight against this horrendous epidemic, and every single user increases its overall effectiveness.

10. These users can then self-isolate to avoid infecting others, minimising the spread of the virus and speeding up the return to normal life for the majority of the population.

11. • The Ministry of Health is the body that collects the data and decides for which purposes to use it.

12. The data is used solely with the aim of containing the COVID-19 epidemic or for scientific research.

13. By being alerted early, these users can also contact their general practitioner promptly and lower the risk of serious consequences.

14. Therefore, Immuni is able to determine that contact has taken place between two users without knowing who those users are and where the contact occurred.



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