NYS Wallet

How to Delete NYS Wallet. save (3.12 MB)

Published by New York State Office of Information Technology Services

We have made it super easy to delete NYS Wallet account and/or app.

Guide to Delete NYS Wallet 👇

Things to note before removing NYS Wallet:

  1. The developer of NYS Wallet is New York State Office of Information Technology Services and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of New York State Office of Information Technology Services to know if they support self-serve account deletion:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like New York State Office of Information Technology Services to delete all your data it holds. New York State Office of Information Technology Services must comply within 1 month.
  4. The CCPA lets American residents request that New York State Office of Information Technology Services deletes your data or risk incurring a fine (upto $7,500 dollars).


     

↪️ Steps to delete NYS Wallet account:

1: Visit the NYS Wallet website directly Here →

2:   Contact NYS Wallet Support/ Customer Service:

  1. 57.14% Contact Match

3: Check NYS Wallet's Terms/Privacy channels below for their data-deletion Email:



Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold NYS Wallet until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the NYS Wallet app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose NYS Wallet, » then click "Uninstall".

Have a Problem with NYS Wallet? Report Issue




🎌 About NYS Wallet


1. • Sponsored by the State of New York, Excelsior Pass provides secure, digital proof of COVID-19 vaccination or negative test results.

2. • Excelsior Pass is digital proof of COVID-19 vaccination or negative test results (PCR Test or Antigen Test).

3. The inclusion of this health information enables New Yorkers to have a complete digital record of their COVID-19 vaccination history for record-keeping and/or usage outside of New York State.

4. • Excelsior Pass Plus is a digital copy of your COVID-19 vaccination record.

5. Download Excelsior Pass Wallet and be part of the safe reopening of New York State.

6. • Passes can be retrieved from and saved to the Excelsior Pass Wallet for easy access.

7. • Similar to a mobile airline boarding pass, New Yorkers can store Passes digitally on their smartphones to present as desired.

8. Your Pass Plus includes vaccination type, site, and date of vaccination, just like your paper CDC Card.

9. • Excelsior Pass and Excelsior Pass Plus are free to download and use.

10. For use at participating New York State businesses and venues.

11. Participation is entirely voluntary.



Alternative apps you can try: