How to Delete My Duke Health. save (111.39 MB)

Things to note before removing My Duke Health:

1. The developer of My Duke Health is Duke Health and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Duke Health to know if they support self-serve account deletion:
   • https://www.dukemychart.org/home/accesscheck.asp
     
   • https://www.dukemychart.org/home/Authentication/Login?mode=stdfile&option=faq
     
3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Duke Health to delete all your data it holds. Duke Health must comply within 1 month.
4. The CCPA lets American residents request that Duke Health deletes your data or risk incurring a fine (upto $7,500 dollars).

1: Visit the My Duke Health website directly Here →

2:   Contact My Duke Health Support/ Customer Service:

1. 100% Contact Match
   
   • Developer: Duke Health
   • E-Mail: Hospitalcommunications@dm.duke.edu
   • Website: Visit My Duke Health Website



2. 64.71% Contact Match
   
   • Developer: Duke Health
   • E-Mail: itc@americanwell.com
   • Website: Visit Duke Health Website



3. Support channel
   
4. Vist Terms/Privacy
   

3: Check My Duke Health's Terms/Privacy channels below for their data-deletion Email:

• https://www.dukemychart.org/home/accesscheck.asp
  
• https://www.dukemychart.org/home/Authentication/Login?mode=stdfile&option=faq
  

Deleting from Smartphone 📱

Delete on iPhone:

1. On your homescreen, Tap and hold My Duke Health until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the My Duke Health app.

Delete on Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose My Duke Health, » then click "Uninstall".