We have made it super easy to delete RSA Authenticator (SecurID) account and/or app.
Table of Contents:
Things to note before removing RSA Authenticator (SecurID):
1: Visit the RSA Authenticator (SecurID) website directly Here →
2: Contact RSA Authenticator (SecurID) Support/ Customer Service:
Deleting from Smartphone 📱
1. • RSA Authenticate App 3.9.x continues to be supported, and data migration to SecurID Authenticator is currently not available.
2. • Please contact your help desk Administrator to provision the software token for you to import in the SecurID Authenticator.
3. • Install new SecurID Authenticator and the migration of token records from the RSA Software token 4.2.x is currently not supported.
4. • SecurID software OTP Credential and Authenticate OTP generate one-time passwords that provide more reliable security than reusable passwords.
5. • Install new SecurID Authenticator and it replaces SecurID 3.x / 4.0 app, with seamless data migration.
6. The Authenticator app is an update to the existing SecurID 4.0 app and a replacement for SecurID Authenticate 3.9.x app.
7. The SecurID Authenticate app will continue to be supported.
8. • Approve (push notifications) prompts you to authenticate by tapping a button on your registered device.
9. • Biometrics methods allow you to authenticate with the biometrics available on your device.
10. Please contact your Help Desk Administrator if you did not receive the information required to register your device.
11. • For security reason, the Authenticator app does not function on devices that are rooted or jailbroken.
12. Note: Your company must be a SecurID customer to use this app.
13. Please refer to the “What’s New” section on macOS and iOS App Store for further details.