How to Delete MyObservatory. save (207.98 MB)
Published by Hong Kong Observatory on 2024-05-30We have made it super easy to delete MyObservatory account and/or app.
Table of Contents:
Guide to Delete MyObservatory 👇
Things to note before removing MyObservatory:
- The developer of MyObservatory is Hong Kong Observatory and all inquiries must go to them.
- Check the Terms of Services and/or Privacy policy of Hong Kong Observatory to know if they support self-serve subscription cancellation:
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Hong Kong Observatory to delete all your data it holds. Hong Kong Observatory must comply within 1 month.
- The CCPA lets American residents request that Hong Kong Observatory deletes your data or risk incurring a fine (upto $7,500 dollars).
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Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
↪️ Steps to delete MyObservatory account:
1: Visit the MyObservatory website directly Here →
2: Contact MyObservatory Support/ Customer Service:
- 61.9% Contact Match
- Developer: Hong Kong Observatory
- E-Mail: hkoappandroid@hko.gov.hk
- Website: Visit MyObservatory Website
- Support channel
- Vist Terms/Privacy
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold MyObservatory until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the MyObservatory app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose MyObservatory, » then click "Uninstall".
Have a Problem with MyObservatory? Report Issue
🎌 About MyObservatory
1. The app provides current weather including temperature, relative humidity, rainfall, wind direction and speed, as well as weather photograph collected from nearby weather stations at user's location, specified location, or selected weather stations.
2. Depending on factors such as network usage and quality of user's mobile phone connection, it may take 5 to 20 minutes or even longer for the app to receive the notification after it is issued by the Hong Kong Observatory.
3. The location displayed in the function of "My Weather Report" is provided by third party provider.
4. This location will be displayed on the main page and in "My Weather Report".
5. The meteorological data displayed on "My Location" or the station you added is provided by meteorological stations nearby, and is not necessarily from a station in the same region.
6. Users who wish to save battery usage of the app may enable the notification function in rainy days and before outdoor activities, and disable the function in sunny days and after finishing the outdoor activities.
7. The notification service of weather warnings, Special Weather Tips, and Location-based Rain Forecast is provided through the Apple Push Notification service (APNs).
8. Other data will be updated in 10-minute interval and the update time will be displayed at the bottom of the front page.
9. In case meteorological data is not available from nearby stations, data from other meteorological stations at headquarter of the Observatory, King's Park, and Star Ferry will be used instead.
10. In the "My Location Settings", users can opt for using the automatic location service provided by the smartphone, or designating "My Location" on the map themselves.
11. Meanwhile, selecting options of less frequent update and lower position accuracy in the advanced settings of the notification function may also save battery usage.
12. If your location cannot be found, "My Location" will show the last location which was successfully found or "Hong Kong Observatory".
13. Users should not rely on the mobile app as the only means for reception of important weather information.
14. Use of Location-based Rain Forecast notification will increase the battery usage and data download slightly.
