We have made it super easy to delete Therap account and/or app.
Table of Contents:
Things to note before removing Therap:
1: Visit the Therap website directly Here →
2: Contact Therap Support/ Customer Service:
Deleting from Smartphone 📱
1. Access to the T-Log module requires the 'T-Log' role to be enabled by a Provider Administrator who has the Mobile T-Log enabled in their Admin Settings.
2. Users with the 'ISP Data' role enabled will have access to Mobile ISP Data module after it has been enabled.
3. Users with the Reset Password administrative role will be able to access 'Password Reset' section from their dashboard.
4. Users who have both the 'Reset Password' administrative and 'Super Admin' roles enabled can change the password for the users of their agencies.
5. The Therap for iOS app is designed to be used by people who already have an active Therap account with the appropriate permissions.
6. If you cannot log into the app or you do not see the functionality you expect, please contact your Provider Administrator.
7. Users with the ‘MAR Data Update’ role are able to edit Scheduled, PRN and Other medications from their mobile devices.
8. Users would be able to access the Scheduling/EVV module section from their dashboard if Mobile Scheduling is enabled for the provider.
9. The Therap iOS application offers HIPAA compliant tools for Developmental Disabilities and Long-term services and supports (LTSS) to document shifts notes/progress notes, collecting service data in the home or community setting and resetting passwords remotely.
10. The T-Log, ISP Data, MAR and Scheduling/EVV modules are currently available on the iOS app along with a password reset feature for agency administrators.