How to Delete Duo. save (26.49 MB)

Things to note before removing Duo:

1. The developer of Duo is Duo Security and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Duo Security to know if they support self-serve account deletion:
   • https://www.duosecurity.com/legal/open-source-licenses
     
3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Duo Security to delete all your data it holds. Duo Security must comply within 1 month.
4. The CCPA lets American residents request that Duo Security deletes your data or risk incurring a fine (upto $7,500 dollars).

1: Visit the Duo website directly Here →

2:   Contact Duo Support/ Customer Service:

1. 100% Contact Match
   
   • Developer: Duo Security LLC
   • E-Mail: support@duosecurity.com
   • Website: Visit Duo Website
2. Support channel
   
3. Vist Terms/Privacy
   

3: Check Duo's Terms/Privacy channels below for their data-deletion Email:

• https://www.duosecurity.com/legal/open-source-licenses
  

Deleting from Smartphone 📱

Delete on iPhone:

1. On your homescreen, Tap and hold Duo Mobile until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Duo Mobile app.

Delete on Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Duo Mobile, » then click "Uninstall".