TXU Energy

How to Delete TXU Energy. save (178.02 MB)

Published by TXU Energy Retail Company LLC on 2024-10-12

We have made it super easy to delete TXU Energy account and/or app.

Guide to Delete TXU Energy 👇

Things to note before removing TXU Energy:

  1. The developer of TXU Energy is TXU Energy Retail Company LLC and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of TXU Energy Retail Company LLC to know if they support self-serve account deletion:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like TXU Energy Retail Company LLC to delete all your data it holds. TXU Energy Retail Company LLC must comply within 1 month.
  4. The CCPA lets American residents request that TXU Energy Retail Company LLC deletes your data or risk incurring a fine (upto $7,500 dollars).


Data TXU Energy Collected from You 🔏
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

     

↪️ Steps to delete TXU Energy account:

1: Visit the TXU Energy website directly Here →

2:   Contact TXU Energy Support/ Customer Service:

  1. 100% Contact Match
  2. Support channel
  3. Vist Terms/Privacy

3: Check TXU Energy's Terms/Privacy channels below for their data-deletion Email:



Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold TXU Energy until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the TXU Energy app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose TXU Energy, » then click "Uninstall".

Have a Problem with TXU Energy? Report Issue




🎌 About TXU Energy


1. Do you have TXU Energy at home but don’t have a MyAccount? Create one today at txu.com/create. Questions? We’re here for you 24/7 at 1-800-818-6132.

2. Sign in with Touch /Face ID, pay your bill in a snap, keep tabs on your usage and more.

3. The TXU Energy app gives you faster and easier access to your account.



Alternative apps you can try: