Astea

How to Delete Astea. save (12.62 MB)

Published by Astea International Inc.

We have made it super easy to delete Astea Mobile account and/or app.

Guide to Delete Astea Mobile 👇

Things to note before removing Astea:

  1. The developer of Astea is Astea International Inc. and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Astea International Inc. to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Astea International Inc. to delete all your data it holds. Astea International Inc. must comply within 1 month.
  4. The CCPA lets American residents request that Astea International Inc. deletes your data or risk incurring a fine (upto $7,500 dollars).


Data Astea Collected from You 🔏
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

     

↪️ Steps to delete Astea account:

1: Visit the Astea website directly Here →

2:   Contact Astea Support/ Customer Service:

  1. 100% Contact Match
  2. Support channel
  3. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold Astea Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Astea Mobile app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Astea Mobile, » then click "Uninstall".

Have a Problem with Astea Mobile? Report Issue




🎌 About Astea Mobile


1. Global mobile workforces are empowered with wireless access to the real-time information they need — when and where they need it — to eliminate inefficiency, enhance customer service and improve service margins and contract profitability.

2. Astea Mobile also enables the service technician to communicate, via instant messaging, with other engineers, corporate office, warehouse or other predefined contacts as determined by the organization.

3. Astea Mobile works with Alliance and FieldCentrix solutions, replacing paper-intensive, manual field service processes with standardized, automated and streamlined operations.

4. Astea Mobile also allows technicians to manage their own schedules in the field while keeping the home office updated in real time.

5. Technicians have the ability to capture and submit service ticket information without the need for paperwork or for re-keying into the back office system.

6. It allows them to post parts used against the work order, request parts if they are not in van stock, track the technician’s van stock, receive inventory and ship parts back to the warehouse or depot for closed loop tracking of RMAs and vendor claims.

7. Work orders are sent wirelessly from the office and include customer account and job site information, equipment history and contract and warranty data — onsite, at the press of a button.

8. Service technicians can review and accept assigned jobs on their mobile devices as well, increasing productivity and accelerating call response.

9. When enabled it allows Alliance, FieldCentrix or ServiceVision back office users to view the current technician’s location for the purpose of intelligently scheduling, even while the application is in the background.

10. Service technicians are armed with all the information they need to complete a service or maintenance job.

11. This makes it easy for the field service engineer to stay connected and make sure that he gets everything he needs to deliver outstanding service.

12. This flexibility provides the office with a more accurate reflection of schedules, job scope and resources, enabling the operation to reduce the travel time and distance between jobs.

13. As work orders are scheduled the correct field engineer is notified via his or her wired or wireless device.

14. The solution also supports complete parts management from the field technician’s standpoint.



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