Zalando

How to Delete Zalando. save (163.02 MB)

Published by Zalando SE on 2024-10-28

We have made it super easy to delete Zalando – Online fashion account and/or app.

Guide to Delete Zalando – Online fashion 👇

Things to note before removing Zalando:

  1. The developer of Zalando is Zalando SE and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Zalando SE to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Zalando SE to delete all your data it holds. Zalando SE must comply within 1 month.
  4. The CCPA lets American residents request that Zalando SE deletes your data or risk incurring a fine (upto $7,500 dollars).


Data Zalando Collected from You 🔏
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Browsing History
    • Diagnostics


↪️ Steps to delete Zalando account:

1: Visit the Zalando website directly Here →

2:   Contact Zalando Support/ Customer Service:

  1. Verified email  


  2. 35.9% Contact Match
  3. Support channel
  4. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold Zalando – Online fashion until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Zalando – Online fashion app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Zalando – Online fashion, » then click "Uninstall".

Have a Problem with Zalando – Online fashion? Report Issue




🎌 About Zalando – Online fashion


1. By using the App, you agree and consent to have your personal data collected, used, transferred to and processed in accordance with the laws of the Permitted Area and our Privacy Notice.

2. If you do not agree to the collection of your data in accordance with the laws of the Permitted Area and our Privacy Notice, you must stop using the App immediately.

3. To make a purchase on the App, you must be physically located within a Permitted Area and provide a delivery address or pickup address and billing address within a Permitted Area.

4. ZALANDO MAKES NO REPRESENTATIONS OR WARRANTIES, AND EXPRESSLY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, THAT THE APP IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS OUTSIDE OF THE PERMITTED AREAS.

5. Further, even if you place an order for delivery or pickup in your area, you are prohibited from changing the delivery or pickup address, as well as your billing address, to an address outside of a Permitted Area.

6. By using the App, you expressly agree that no sales via the App are permitted outside of the Permitted Areas and that you will not use or attempt to use the App to make any purchases outside of the Permitted Areas.

7. Unless otherwise explicitly stated, all materials found on the App are solely directed to individuals located in the Permitted Areas.

8. You may not use or make any purchases via the Zalando FashionStore App (the “App”) outside of the countries in which Zalando operates and which are presented as choices for you on the App (such countries, the “Permitted Areas”).

9. This combined with free returns, makes Zalando a one-stop, convenient shopping experience.

10. Those who access or use the App from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable local laws and regulations.

11. Zalando will not have access to your private photos or data.

12. - Identity: Necessary to send you personalized notifications for vouchers, sale alerts and much more.

13. We are Europe’s biggest online retailer - explore clothing, shoes, accessories, sportswear and much more.

14. - Camera: Necessary to use the photo search and barcode scanner functionalities.



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