Cancel 9/11 Museum Audio Guide Subscription

Note before cancelling:

1. The developer of 9/11 Museum Audio Guide is National September 11 Memorial & Museum and all inquiries go to them.
2. Check the Terms of Services and/or Privacy policy of National September 11 Memorial & Museum to know if they support self-serve subscription cancellation:
   • Terms/Privacy
     
   • Support
     
3. Always cancel subscription 24 hours before it ends.

🌐 Cancel directly via 9/11 Museum Audio Guide

1. 🌍 Contact 9/11 Museum Audio Guide Support


2. Mail 9/11 Museum Audio Guide requesting that they cancel your account:
   1. E-Mail: mobileapps@911memorial.org
3. Login to your 9/11 Museum Audio Guide account.
4. In the menu section, look for any of these: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

End 9/11 Museum Audio Guide subscription on iPhone/iPad:

1. Goto Settings » ~Your name~ » "Subscriptions".
2. Click 9/11 Museum Audio Guide (subscription) » Cancel

Cancel subscription on Android:

1. Goto Google PlayStore » Menu » "Subscriptions"
2. Click on 9/11 Museum Audio Guide
3. Click "Cancel Subscription".

💳 Cancel 9/11 Museum Audio Guide on Paypal:

1. Goto Paypal.com .
2. Click "Settings" » "Payments" » "Manage Automatic Payments" (in Automatic Payments dashboard).
3. You'll see a list of merchants you've subscribed to.
4. Click on "9/11 Museum Audio Guide" or "National September 11 Memorial & Museum" to cancel.