How to Cancel JOOX Music | Save $31.90/mth
Published by Tencent Mobility LimitedUncover the ways Tencent Mobility Limited (the company) bills you and cancel your JOOX Music subscription.
Guide to Canceling JOOX Music 👇
A few things to note and do before cancelling:
- The developer of JOOX Music is Tencent Mobility Limited and all inquiries must go to them.
- Check the Terms of Services and/or Privacy policy of Tencent Mobility Limited to know if they support self-serve subscription cancellation:
- Cancelling a subscription during a free trial may result in losing a free trial account.
- You must always cancel a subscription at least 24 hours before the trial period ends.
How easy is it to cancel JOOX Music?
It is Very Easy to Cancel a JOOX Music subscription. (**Crowdsourced from JOOX Music and AppCutter users)
Subscription Costs (USD) 💰
JOOX VIP
- Monthly Subscription Plan: prices vary by region
- Features:
- Ad-free streaming
- Unlimited downloads for offline listening
- High-quality audio
- Play on demand
- Karaoke mode
- VIP exclusive playlists and radio stations
- Skip unlimited songs
- No audio ads
- Access to JOOX Live concerts and events.
Potential Savings 💸
**Pricing data is based on average subscription prices reported by AppCutter.com users..
| Duration | Amount (USD) |
|---|---|
| One-time savings | $58.28 |
| Weekly savings | $49.00 |
| Monthly savings | $31.90 |
How to Cancel JOOX Music Subscription on iPhone or iPad:
- Open Settings » ~Your name~ » and click "Subscriptions".
- Click the JOOX Music (subscription) you want to review.
- Click Cancel.
How to Cancel JOOX Music Subscription on Android Device:
- Open your Google Play Store app.
- Click on Menu » "Subscriptions".
- Tap on JOOX Music (subscription you wish to cancel)
- Click "Cancel Subscription".
Cancel direct on JOOX Music website 🌐
- Reach out to Tencent Mobility Limited
- If the company has an app they developed in the Appstore, you can try contacting Tencent Mobility Limited (the app developer) for help through the details of the app.
Cancel JOOX Music from Paypal: 💳
- Login to www.paypal.com .
- Click "Settings" » "Payments".
- Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll see a list of merchants you've subscribed to. Click on "JOOX Music" or "Tencent Mobility Limited" to cancel.
How to delete JOOX Music account:
- Reach out directly to JOOX Music.
- Send an email to feedback@JOOX.com Click to email requesting that they delete your account.
Have a Problem with JOOX Music? Report Issue
Reviews & Common Issues: 23 Comments
By zuhairi
1 year agoi had canceled the subscriptions months ago.but joox still charge through my telco account per quarterly. please advise
By Marius Oberholzer
1 year agoJoox no longer supported in South Africa, yet monthly deduction still happens!! I want to cancel my subscription immediately, and deductions stopped. How do I do this, as I cannot log into Joox on Playstore?
By Thembinkosi Buthelezi
2 years agoI don't have a joox app on my phone I have tried to cancel my subscription but every month Google debit my account
By Adel Strydom
2 years agoHow to cancel subscription as the service is no longer available in South africa 4 months aftethe fact subscription is still brining deducted, please advise
By Nhlanhla
2 years agoI want to to unsubscribe to joox immediately my phone is brocken
By Tuan Azman Tuan Ismail
2 years agoHi, I want to cancel my subscription but I didn't find it in my joox apps. Joox charge to my phone carrier service which is digi telecommunication Malaysia. I didn't subscribe to this apps and don't know why the charges appeared in my Phone bills. Please help me to unsubscribe this apps so that I will not be charge no more after this. Thank you.
By Amanda
2 years agoJoox no longer available in SA, but still deducting, can't seem to cancel the subscription myself.
By sthandiwe
2 years agoHi please cancel my subscription , i don't use the app anymore.
By Marcel
2 years agoI want to cancel my Joox account .Please, as soon as possible.
By JOHAN ARIFF
3 years agoI am being charged RM9.90 monthly suspected to an old number registered to Joox account. I can't checked the subscription status of that account because I had forgotten the password and no way I could recover the verification code via sms because the prepaid telephone number had expired. Tencent Mobility Limited is stealing RM9.90 monthly from my account and i can't find ways to cancel it.
By Nigel
3 years agoI would like to cancel joox vip subscription but cannot do it through play store cancellation subscription method
By GAN
3 years agoI want to unsubscribe to the Joox VIP but cannot do it thru the Play Store subscription cancellation way. Please assist. Thanks.
By Ed
3 years agoI want to cancel my vip membership but no way can unsubscribe.
By Fortune Sosibo
3 years agoI'm no longer using joox music dstv account and I wanted to be sure that cancelation can happen soon as possible?
By bidadari anggun
3 years agoI want to cancel joox box account immediately
By Linda Brooks
3 years agoI want to cancelled joox immediately
By 白雪白雪
3 years agoI want to delete my joox account immediately.
By Siti
3 years agoI want to delete my account joox music..
By Jacobus Cloete
3 years agoI want to cancell my subscription
By Gugu
3 years agoI want to cancel joox won’t be able to pay the R69.00 monthly
By Mphosaro
3 years agoI would like to cancel my VIP subscription immediately
By David
3 years agoCancelled joxx
By ONG DAI WEI
3 years agohow do i unsubcribe joox？i didn’t see any JOOX list in my App Store subscription
About JOOX Music?
1. Enjoy more than 40 million songs, albums, radio, short videos and popular playlists from all over the world.
2. Discover the best new music with special playlists and radio from our editors for songs that fit your taste and mood, anytime, anywhere.
3. * Personalised Music - Customise your playlists with your favourite songs and tracks for every occasion.
4. * Music Sharing - Share your songs and videos with your friends on Facebook, Instagram and WeChat Moments anytime.
5. * JOOX Rooms - Enjoy music and live conversations with audio and video group chatting.
6. * Recommended Popular Music Playlists - Find playlists recommended by us, with songs to fit your mood.
7. * Huge Music Library - Instantly access streaming more than 40 million songs from all over the world.
8. Stream or download your favourite songs, albums and playlists now.
9. JOOX is there for all of your music moments with a large catalogue of hits to download.
10. Do you love music? Download JOOX, the FREE, easy-to-use, music player app for iPhones & iPads.
11. * Lyrics for all your favourite hits - Learn the words and lyrics to your favourite songs and albums to use in Karaoke.
12. Enjoy your favourite local and international artists’ music from hip-hop, R&B, Pop, Dance, EDM and more music genres.
13. * JOOX Radio - Access over 50 radios with an immense number of songs.
14. * Live Broadcasting - Get closer to your favourite artist and their hits in JOOX Live.
