Uncover the ways TracFone Wireless, Inc. (the company) bills you and cancel your Straight Talk My Account subscription.
A few things to note and do before cancelling:
It is Very Easy to Cancel a Straight Talk My Account subscription. (**Crowdsourced from Straight Talk My Account and AppCutter users)
**Pricing data is based on average subscription prices reported by AppCutter.com users..
Duration | Amount (USD) |
---|---|
One-time savings | $49.25 |
Monthly savings | $41.27 |
By Shelley
1 year agoI am trying to delete an old account so i can move my current phone account to that email. the email in question is shelwashere@redacted. it has not be active for 7 or 8 years. i used an alternative email to open my current account and since i don't use that email account i'd like to switch it to the email i use. but since there are no active phones linked to the email, i can't change anything on the account. please help.
By Dieter Hofer
1 year agoCannot unsubscribe the straighttalk-newsletter. I'm living in Germany. After unsubscribing I got the answer "error".
By Michelle stanley
1 year agoI am wanting to refill only one line. I have 3 lines on my account. I only want minutes added to 2762071262. It will only allow me to refill all 3 lines in my family plan.
By clark
1 year agoI successfully ported out of Straight Talk this morning after an hour and a half of wasted time on the phone yesterday. Now after another hour and more I find they have not released my network and I can't use my phone let alone my new service because I have no network now. Can anyone help? They refuse to connect me with tech support because I no longer have an open account. Maddening
By Debora Streit
2 years agoI called your customer service to cancel my straightalk auto fill on my samsung tracfone Feb 2022 and you are still charging $45 every month to my Capital One credit card. I've tried to resolve this with you and you still keep doing it. It's been 9 months! I want my money back that you owe me...$405. I am going to take you to court if you do not refund my money, this is not right! I was a customer for 6 yrs and this is how you treat me?
By Dee Dee Edgmon
2 years agoMy 82 year old sister-in-law in AR is being charged monthly on her bank account for an account she does not have. She has called and given telephone numbers of family members, friends of family members and there is no record. Because we have no phone, no contract, no phone number, she is continuing to be scammed. Someone has signed up through her bank account or there is a mistake on billing. Straight Talk indicates there is nothing they can do about it. They cannot trace the payment via the bank account number and absolutely indicated they will keep charging her. Do we have any recourse at all other than get a new bank account? All of her bills are paid through her account and it is a mess to go back and contact everyone.
By Jean Justice
2 years agoWe chose to port to Spectrum Mobile since we have their internet service. After the porting was completed, we requested StraightTalk to remove the payment information from their system. Service replied that they had removed the payment information, however, the CC info still appears under the My Account form. Also, service replied that they do not have any options to delete My Account. We have contacted our financial institution to report the card has been compromised. We have disabled all notifications and created filters for straighttalk.com
By Lance G Dodd
2 years agoThe service has been stopped because my phone is not compatible. I don't want a new phone. I have service with a new carrier, however I am still being charged for Straight Talk, every month. Long extended hold times with nonsense infomercials. Promised call backs do not.
By Robert Lau
2 years agoabout Dec. 1,2021,straifght talk ceased to work. I assumed my ZTE failed to work.I ordered one-the first did not notify me of delivery. the second notified me,but just prior,straight talk worked.Called straight talk,said it was their error. a little later straight talk again failed. when trying to reacctivate,was told number was wrong.I assume new order-never recieved was number. could not rectifie condition. If you cannot correct this situation,I will cance-still being charged for use.I use phone 567 301 0556 .Robert Lau.
By Thomas J Conrad
3 years agolooking for the account number somewhere in the system, Cannot see it or find how to get account number
By Nancy Williams
3 years agoI no longer have straight talk and my debit card ending in 5697 best not be charged.
1. -Other features include Auto-Refill Enrollment, Reserve management, Credit Card management, Adding or Deleting a Device from the Account, viewing your transaction history or you can use our retail locator.
2. Take command of your wireless service, anywhere at any time! The Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone.
3. Airtime PINs are located on the back of the Straight Talk Service Card.
4. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account.
5. - Once logged in, you will be able to see your Service End Date, keep track of your Data Usage, refill your Airtime by selecting Buy Airtime or Add Airtime if you have an Airtime PIN.
6. To read the PIN on the Straight Talk Service Card, simply locate the grey strip on the back of the card.
7. Scratch off the gray strip in order to reveal the Service Card PIN.