cancel BetterHelp

Cancel BetterHelp Subscription

Published by BetterHelp on 2025-02-18

Uncover the ways BetterHelp (the company) bills you and cancel your BetterHelp subscription.

Is It Hard to Cancel Your Subscription?

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🚨 Guide to Canceling BetterHelp πŸ‘‡

Note before cancelling:

  1. The developer of BetterHelp is BetterHelp and all inquiries go to them.
  2. Check the Terms of Services and/or Privacy policy of BetterHelp to know if they support self-serve subscription cancellation:
  3. Always cancel subscription 24 hours before it ends.

   

🌐 Cancel directly via BetterHelp

  1. 🌍 Contact BetterHelp Support

  2. Mail BetterHelp requesting that they cancel your account:
    1. E-Mail: contact@betterhelp.com
  3. Login to your BetterHelp account.
  4. In the menu section, look for any of these: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

End BetterHelp subscription on iPhone/iPad:

  1. Goto Settings » ~Your name~ » "Subscriptions".
  2. Click BetterHelp (subscription) » Cancel

Cancel subscription on Android:

  1. Goto Google PlayStore » Menu » "Subscriptions"
  2. Click on BetterHelp - Therapy
  3. Click "Cancel Subscription".

πŸ’³ Cancel BetterHelp on Paypal:

  1. Goto Paypal.com .
  2. Click "Settings" » "Payments" » "Manage Automatic Payments" (in Automatic Payments dashboard).
  3. You'll see a list of merchants you've subscribed to.
  4. Click on "BetterHelp" or "BetterHelp" to cancel.

Subscription Costs (Saved) πŸ’°

BetterHelp offers a subscription-based service for therapy sessions with licensed and trained therapists. The cost of therapy ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on your location, preferences, and therapist availability. The subscription includes unlimited text, video, and audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.


Have a Problem with BetterHelp - Therapy? Report Issue




Reviews & Common Issues: 1 Comments

4.8 out of 5

By Elisabeth Michalko

3 years ago

Please delete my account. I am going on a drastically reduced income and can no longer afford it. I don’t know passwords so can’t delete it myself. Again, please delete my account. I can no longer afford it!!!


About BetterHelp - Therapy?


1. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

2. Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges.

3. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.

4. The cost of therapy through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on your location, preferences, and therapist availability.

5. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions.



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