How to Cancel BetterHelp
Published by BetterHelp on 2024-10-23Uncover the ways BetterHelp (the company) bills you and cancel your BetterHelp subscription.
Guide to Canceling BetterHelp - Therapy 👇
A few things to note and do before cancelling:
- The developer of BetterHelp is BetterHelp and all inquiries must go to them.
- Check the Terms of Services and/or Privacy policy of BetterHelp to know if they support self-serve subscription cancellation:
- Cancelling a subscription during a free trial may result in losing a free trial account.
- You must always cancel a subscription at least 24 hours before the trial period ends.
Subscription Costs (USD) 💰
BetterHelp offers a subscription-based service for therapy sessions with licensed and trained therapists. The cost of therapy ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on your location, preferences, and therapist availability. The subscription includes unlimited text, video, and audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.
How to Cancel BetterHelp - Therapy Subscription on iPhone or iPad:
- Open Settings » ~Your name~ » and click "Subscriptions".
- Click the BetterHelp (subscription) you want to review.
- Click Cancel.
How to Cancel BetterHelp - Therapy Subscription on Android Device:
- Open your Google Play Store app.
- Click on Menu » "Subscriptions".
- Tap on BetterHelp - Therapy (subscription you wish to cancel)
- Click "Cancel Subscription".
Cancel direct on BetterHelp website 🌐
- Reach out to BetterHelp
- Visit BetterHelp website: Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
Cancel BetterHelp - Therapy from Paypal: 💳
- Login to www.paypal.com .
- Click "Settings" » "Payments".
- Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll see a list of merchants you've subscribed to. Click on "BetterHelp - Therapy" or "BetterHelp" to cancel.
How to delete BetterHelp account:
- Contact BetterHelp Support directly
- Send an email to contact@betterhelp.com Click to email requesting that they delete your account.
Have a Problem with BetterHelp - Therapy? Report Issue
Reviews & Common Issues: 1 Comments
By Elisabeth Michalko
3 years agoPlease delete my account. I am going on a drastically reduced income and can no longer afford it. I don’t know passwords so can’t delete it myself. Again, please delete my account. I can no longer afford it!!!
About BetterHelp - Therapy?
1. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.
2. Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges.
3. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.
4. The cost of therapy through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on your location, preferences, and therapist availability.
5. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions.
6. You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance.
7. BetterHelp is the convenient way to get professional help from a licensed therapist.
8. When you sign up we’ll match you to an available therapist who fits your objectives, preferences and the type of issues you’re dealing with.
9. After filling out our questionnaire, you will be matched with a licensed therapist based on your needs and preferences.
10. You can also schedule a weekly session to speak live with your therapist over video or phone.
11. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.
12. You and your therapist will get your own secure and private “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are.
13. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.
14. This ongoing one-on-one dialogue is the foundation of your work with your therapist.
