How to Delete Muni. save (76.80 MB)
Published by SFMTAWe have made it super easy to delete MuniMobile account and/or app.
Table of Contents:
Guide to Delete MuniMobile 👇
Things to note before removing Muni:
- The developer of Muni is SFMTA and all inquiries must go to them.
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like SFMTA to delete all your data it holds. SFMTA must comply within 1 month.
- The CCPA lets American residents request that SFMTA deletes your data or risk incurring a fine (upto $7,500 dollars).
↪️ Steps to delete Muni account:
1: Visit the Muni website directly Here →
2: Contact Muni Support/ Customer Service:
- 100% Contact Match
- Developer: SFMTA
- E-Mail: munimobile@sfmta.com
- Website: Visit Muni Website
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold MuniMobile until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the MuniMobile app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose MuniMobile, » then click "Uninstall".
Have a Problem with MuniMobile? Report Issue
Reviews & Common Issues: 1 Comments
By Roland Wessäly
1 year agoHi Muni, I still do not know how I can delete my account. We are leaving SF and I do not need it anymore. Roland
🎌 About MuniMobile
1. • In the subway, activate (“use”) your purchased mobile ticket before passing through metro station fare gates.
2. Show your active ticket to the station agent, and pass through the fare gate closest to the station agent booth.
3. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection).
4. If you feel more comfortable boarding through the front door to show your ticket to the transit operator, please feel free to do so.
5. If the station agent is not present, you may still pass through the gate as long as your ticket has been activated.
6. • For Cable Car, use your purchased mobile ticket once you are on board the vehicle.
7. • On the surface, use your purchased mobile ticket before boarding the vehicle.
8. A cellular network or a wireless Internet connection is required to purchase tickets, but you can use/activate your tickets offline.
9. • Don't uninstall the MuniMobile app or erase your phone without transferring your unused tickets first.
10. The official mobile ticketing app from San Francisco Municipal Transportation Agency! The MuniMobile app lets you purchase and use fares and passes instantly on your phone—anywhere, anytime.
11. • Store multiple tickets on your phone for future use.
12. • No need to carry cash, count exact change, or find a ticket machine.
13. Activate your ticket before boarding.
14. • Pay a single fare or multiple fares for a group of riders.
