We have made it super easy to delete WeWash account and/or app.
Table of Contents:
Things to note before removing WeWash:
1: Visit the WeWash website directly Here →
2: Contact WeWash Support/ Customer Service:
Deleting from Smartphone 📱
1. You will receive regular updates on the state of your laundry via push or e-mail notifications: Whether your position in the waiting queue changes; your laundry cycle has started successfully; or your laundry is now ready for pick up: You will enjoy full transparency about your reservations, pick up times, and costs.
2. WeWash has started a revolution in communal laundry washing! Unnecessary trips to the laundry room; collection of coins and washing tokens; and uncertainty about when exactly your laundry is done are things of the past.
3. You’ve entered the laundry room and someone else has taken your laundry out of the machine – again?! Grrr! That’s a thing of the past! You will be informed exclusively via the app as soon as your laundry cycle has ended – before the appliance is even available for the next user! This provides you with enough time to personally pick up your laundry.
4. WeWash, part of the BOSCH group and located in Munich, Germany offers a cashless laundry system and a service which makes using communal laundry rooms attractive to all parties involved.
5. WeWash isn’t available yet in your building? Contact us at support@we-wash.com, if you would like to discuss how to get our system in your laundry room.
6. With our app, you can check whether there are any washing machines or dryers currently in use in your laundry room; when not in use, you can reserve them for free – directly from your sofa, when on the go, or from anywhere you choose.
7. If there currently is no machine available … Not a problem! Enter our virtual waiting queue and save your spot in line to automatically getting the next machine when it becomes available! We will notify you as soon as your appliance is waiting for you.
8. No more collecting special coins or buying tokens! With WeWash, you can pay for your washing and drying conveniently directly via the app.
9. • Receive notifications about the state of your laundry.
10. • Our help center and WeWash customer support will help you with any questions.
11. • Pay with your phone — no more coins or tokens — transparently and conveniently.
12. Keep track of the costs with our simple, GDPR compliant and easy to understand invoicing.
13. No matter what questions you might have, our customer support is always there for you.