How to Cancel ShutEye | Save $69.99/yr

I canceled this almost as soon as I installed it. So far I've had 2 payments deducted. I've emailed and my email message was that the email address doesn't exist

I wanted to try for a mo. I do not see where I get billed a whole year after 7 days. Please cancel and refund. Text blue on blue is impossible to read.

you've billed me $59.99 when I haven't even used the trial days.....I have now canceled and would like a refund for the year.

PLEASE CANCEL AND DELETE THE SHUT EYE APP. This is the 4th day of a 7 day trial. Canceled on 2/9/2024

I have a 7-day trial of shuteye and want yo cancel immediately. I am in day 5 of the trial period. Please delete my account immediateky as well asall card information. Nancy Jessup njjess@redacted

I canceled before 7 day free trial ended. You have taken $59 ftom my bank . Please return my money . This is why people should never sign up for a free trial . Thank you from a very disappointed person

I would like to cancel

Please cancel my subscription!! Thank you!

Please delete my account effective immediately

Please cancel my subscription

Please delete my account effective immediately

Please delete my account effective immediately

I tried free trial tried to delete after not understanding how to use.was just charged on my credit card. Never used it. Want it cancelled and refund

I would like to cancel my subscription because I don't know to use it...thank you

Cancel free trial

Good morning, I just left hospital with my daughter. I have been there with her since 8/2/2023 and I just received a notification that I was charged $60 for my subscription. I never even had a chance to try out this app. So may I please be refunded my money. I wanted to try it and then see if I wanted to continue. But was distracted because of all that was going on with my child. I can show evidence of this if needed. Please let me know if you can help with this.

I want a refund I forgot to cancel the subscription I want a refund of 65.15

I want to cancel my subscription

I want a refund,I cancelled my subscription last month pLEASE REFUND NOW

I did not sign up for this. Can you please refund my card.

I would like to cancel my shutbeye subscription. It's way to expensive. Martha Myers

I want 59.99 refunded to me NOW cancel it !!

I want 59.99 refunded to me NOW

Cancel my subscription

Hello, My name is Dawn Goodrick. I tried your service 1 night and didn't find it user friendly. I have canceled the subscription and noticed your company has stared a process of payment, please reimburse this transaction. I have contacted the bank in the meantime. ThankYou Dawn Goodrick

Sounds like we all got scammed 🤦🏻‍♀️ should of known better but yet this is just wrong

I had cancelled my free trial - yet you have still charged me for a full year. Please reimburse me by return.

I was scammed by your company on Dec 11th, 2022 for the purchase of $65.84, I had no clue who Shuteye was until I Googled it and I did not download your app on my phone. And I want my money back I'm in the negative on my debit card, I have searched to find a contact number to talk to a live cs agent, but I keep getting a computer that is trying to charge more money to ask questions. Excuse me, but your company left me with 0.00 on my cashapp account! I'm very disappointed and sick.. I've contacted Google & Google play store, and contacted Cashapp, I did not authorize payment for Shuteye on my phone whis is android galaxy A13, my email address was used or phone number. I'm not sure, please give me my money back.

They keep charging me 63.24 even after ive cancelled it

I did the 7-day trial and they charged my card for 1 month's subscription. They claim to cancel anytime but in the iPhone subscription, there is no option to cancel. The only way to cancel is to let expire. Those tricky f%&* have an arbitration clause agreement in their app so when you agree to try their app they change what you are actually signing up for instead of a 7-day to a 30-day in my case. I called my CC company they told me to take up with Apple. SO BEWARE DO NOT SIGN UP!!!!

Same signed up for the trial was charged right away have been trying to cancel and want a refund

I am unable to log in. I have been charged 59.99. Can you please help me log in since i have already been charged a yearly membership. Thank you.

I cancelled and still got charged. Please return or I will go through my bank as fraud.

I emailed shuteye to cancel my subscription, they advised me how to do this for an iPhone however I have an android so I asked for advice how to cancel on an android but no response, they have now taken my money, I cannot afford to lose that amount of money as I have just been made redundant and have 2 children to feed, someone please help me!

Hi, I cancelled the app before the trial ended & have still been charged. Could you please refund me? I am a single parent & money is tight, this will leave me with no money. Thank you

I signed up for the free trail, not only have I been charged for a year after contacting the customer service support to cancel the subscription, but reading everyone else's reviews it doesn't look like ill be receiving my money back either. The app was rubbish and recorded my fish tank all night which isn't very loud! It also recorded that I fell asleep in 8 minutes one night but I know for a fact I was still up at least and hour later.

I tried the free trial and never did I authorize or choose the annual subscription. But to be safe, tried to cancel according to their directions. Then I see I was charged $65 for the annual subscription anyway. I demand my money back!

I cancelled my 7 day trial with enough time before it ended and still charged my card $59.99 + tax. I demand a full refund please.

I want to cancel. I like the app but am mad that I was charged without my consent. But reading all these reviews I see that this message is not going to get this stopped or a refund. Bad business!!!! Scammers

I canceled the 7 day trial and you have still charged me, i want my money back

Look at all these people you scammed. How dare you. No where was I told this was anything but free and you charged me through apple. CANCEL This now now now. I want a full refund of $64.00. now now now. I have already reported this fraud to my bank.

Hi there I downloaded this app with the view of a 7 day trial but I didn’t get the 7 day trial it charged me straight away, I didn’t give permission for this, I’m not paying for something that I have no idea even works, please refund!!

I cancelled my free trail but you still took year subscription out my bank there is no way I can afford 59.99 please refund all my money ALL OF IT!

Go to your email that said they have taken it from your bank (shuteye subscription billing email) go to report a problem and request your money back I got mine back easily x

the cost of the program is to steep for me I can't afford it. thanks may I have my $59.99 refunded to my account please I don't have that type of money to spend but the may be good for someone else thank you again for the refund thank you

I signed up for 7 day trial. I was churched for a year

I hit the app and after getting into it realized it I had an app for it on my phone. It has only been a matter of hours and realize I don’t want it. I didn’t realize the cost. I am not tech savvy and do not know how to get out of the subscription. I am retired and can’t afford it. I don’t see it in settings under my subscriptions but am not sure if it is actually subscribed. Please let me know what can be done or what you think. So embarrassed!

I inadvertently hit the subscribe button (even though I believe I should have gotten a few "free" days) and immediately went in to CANCEL, but I have already been charged for it! Please please please credit my PayPal account for the $29.99. You didn't even give me a chance to see if I liked it or not. PLEASE RESPOND!!

I was charged $32.46 and never signed up or used the app I didn’t even know my account information was signed up for the app, I would like a full refund because I never even used the app nor signed up for it

you charged me 80$ that i cannot afford! IT WASNT EVEN 7 DAYS

My Visa account was charged before the 7 days. I did not use the app as I found it arduous. Please CANCEL me and REFUND THE $59.99. I’ll awIt a response.

It was supposed to be a 7 days trial and now I cant even cancel it. It's a rip off app and has to be reported.

I downloaded the app to try the 7-day trial on the 7th day soon enough so I was charged 79.99, which I had no consent for that happening. I then contacted Apple billing about the issue and didn’t receive a solution. May I have a refund please.

I cancelled my free trail but you still took year subscription out my bank there is no way I can afford this I want a full refund or I’ll ring my bank and go unauthorised transaction please refund

I have just subscribed for the free trial please cancel immediately not in any position for 59.99 to come off 4 children to feed please cancel

I decided to subscribe to the yearly sleep tracker. after a week I decided I wanted to cancel it and it had already charged me 59.99$ I only used it for seven days so I don’t think it’s fair that it charged me that much! I want my money back!