LeaveHomeSafe

How to Delete LeaveHomeSafe. save (15.53 MB)

Published by Office of the Government Chief Information Officer, Hong Kong SAR Government

We have made it super easy to delete LeaveHomeSafe account and/or app.

Guide to Delete LeaveHomeSafe 👇

Things to note before removing LeaveHomeSafe:

  1. The developer of LeaveHomeSafe is Office of the Government Chief Information Officer, Hong Kong SAR Government and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Office of the Government Chief Information Officer, Hong Kong SAR Government to know if they support self-serve account deletion:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Office of the Government Chief Information Officer, Hong Kong SAR Government to delete all your data it holds. Office of the Government Chief Information Officer, Hong Kong SAR Government must comply within 1 month.
  4. The CCPA lets American residents request that Office of the Government Chief Information Officer, Hong Kong SAR Government deletes your data or risk incurring a fine (upto $7,500 dollars).


     

↪️ Steps to delete LeaveHomeSafe account:

1: Visit the LeaveHomeSafe website directly Here →

2:   Contact LeaveHomeSafe Support/ Customer Service:

  1. 100% Contact Match

3: Check LeaveHomeSafe's Terms/Privacy channels below for their data-deletion Email:



Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold LeaveHomeSafe until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the LeaveHomeSafe app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose LeaveHomeSafe, » then click "Uninstall".

Have a Problem with LeaveHomeSafe? Report Issue




🎌 About LeaveHomeSafe


1. Upon confirmation by Centre for Health Protection of the Department of Health of The Government of the Hong Kong Special Administrative Region, app users who are confirmed positive or preliminary positive of COVID-19 infection can share their visit history with the Centre for Health Protection of the Department of Health to help trace the relevant contacts.

2. The LeaveHomeSafe mobile app provides citizens a convenient digital tool to record their visit history themselves on their mobile phones by scanning QR codes displayed in venues for the use in Hong Kong Special Administrative Region.

3. If there is confirmed case in a venue located in Hong Kong, the mobile app will notify those users who have visited the same venue at the same time with the infected person(s), thus increasing vigilance and self-protection awareness of citizens as well as enhancing public confidence in visiting different venues.

4. The LeaveHomeSafe mobile app is developed under the supervision by the Office of the Government Chief Information Officer of The Government of the Hong Kong Special Administrative Region.

5. Visit records will be automatically removed after 31 days.



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