How to Delete DS cloud. save (76.19 MB)

Things to note before removing DS cloud:

1. The developer of DS cloud is Synology Inc. and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Synology Inc. to know if they support self-serve account deletion:
   • https://www.synology.com/dsm/6.1/software_spec/mobile#DScloud
     
3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Synology Inc. to delete all your data it holds. Synology Inc. must comply within 1 month.
4. The CCPA lets American residents request that Synology Inc. deletes your data or risk incurring a fine (upto $7,500 dollars).

1: Visit the DS cloud website directly Here →

2:   Contact DS cloud Support/ Customer Service:

1. 100% Contact Match
   
   • Developer: Synology Inc.
   • E-Mail: support@synology.com
   • Website: Visit DS cloud Website



2. 53.33% Contact Match
   
   • Developer: Synology Inc.
   • E-Mail: support@synology.com
   • Website: Visit Synology Inc. Website



3. Support channel
   
4. Vist Terms/Privacy
   

3: Check DS cloud's Terms/Privacy channels below for their data-deletion Email:

• https://www.synology.com/dsm/6.1/software_spec/mobile#DScloud
  

Deleting from Smartphone 📱

Delete on iPhone:

1. On your homescreen, Tap and hold DS cloud until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the DS cloud app.

Delete on Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose DS cloud, » then click "Uninstall".