We have made it super easy to delete RaceJoy account and/or app.
Table of Contents:
Things to note before removing RaceJoy:
1: Visit the RaceJoy website directly Here →
2: Contact RaceJoy Support/ Customer Service:
Deleting from Smartphone 📱
1. Based on our privacy policy you must setup a special tracking ID (PIN) with profile name and provide that to friends and family tracking you on your Training Days.
2. If you would like a race to offer the full featured experience with official race progress alerts and results, please let the race director know about RaceJoy.
3. This area enables athletes to have their friends and family track their progress live on a map and send motivational cheers during long training runs or rides.
4. All PhoneTrak features are available in Training Days, along with special motivational cheers to help you through those tough moments.
5. RaceJoy is created by a small family business and is dedicated to changing the race experience.
6. RaceJoy is created specifically for running, cycling and triathlon events with a focus on the participant and spectator experience.
7. When using Training Days, the athlete turns on/off tracking as needed.
8. -Optional Tracking with Progress Alerts: Some events offer BIBTAG tracking in addition to PhoneTrak.
9. These are events that have contracted with RaceJoy to provide a premium experience for participants and spectators.
10. We hope you enjoy using RaceJoy! Please share your experience in the App store to encourage others to try it out.
11. For these events there is no need to carry your phone as this is based on the participant’s BIB/chip as they cross over timing points on the course.
12. Training Days is a free always available area for your long training days.
13. RaceJoy’s live phone tracking feature is ONLY activated during the hours of the event.
14. -Scored Race Results within moments of crossing the finish line.