We have made it super easy to delete MuniMobile account and/or app.
Table of Contents:
Things to note before removing Muni:
1: Visit the Muni website directly Here →
2: Contact Muni Support/ Customer Service:
Deleting from Smartphone 📱
1. • In the subway, activate (“use”) your purchased mobile ticket before passing through metro station fare gates.
2. Show your active ticket to the station agent, and pass through the fare gate closest to the station agent booth.
3. A cellular network or a wireless Internet connection is required to purchase tickets, but you can use/activate your tickets offline.
4. If you feel more comfortable boarding through the front door to show your ticket to the transit operator, please feel free to do so.
5. If the station agent is not present, you may still pass through the gate as long as your ticket has been activated.
6. • For Cable Car, use your purchased mobile ticket once you are on board the vehicle.
7. • Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
8. • On the surface, use your purchased mobile ticket before boarding the vehicle.
9. Show your mobile ticket to the Cable Car conductor.
10. MuniMobile helps you navigate the Muni transit network effortlessly and purchase and use fares and passes instantly on your phone—anywhere, anytime.
11. • Store multiple tickets on your phone for future use.
12. • No need to carry cash, count exact change, or find a ticket machine.
13. The official trip planning and mobile ticketing app from San Francisco Municipal Transportation Agency (SFMTA).
14. • Pay a single fare or multiple fares for a group of riders from a single device.