How to Delete Ventra. save (20.64 MB)

Things to note before removing Ventra:

1. The developer of Ventra is Chicago Transit Authority and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Chicago Transit Authority to know if they support self-serve subscription cancellation:
   • Terms/Privacy
     
   • Support
     
3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Chicago Transit Authority to delete all your data it holds. Chicago Transit Authority must comply within 1 month.
4. The CCPA lets American residents request that Chicago Transit Authority deletes your data or risk incurring a fine (upto $7,500 dollars).

1: Visit the Ventra website directly Here →

2:   Contact Ventra Support/ Customer Service:

1. 100% Contact Match
   
   • Developer: Chicago Transit Authority
   • E-Mail: customerservice@ventrachicago.com
   • Website: Visit Ventra Website



2. 80% Contact Match
   
   • Developer: Tensero, Inc.
   • E-Mail: dap-service@tensero.com
   • Website: Visit Tensero, Inc. Website



3. Support channel
   
4. Vist Terms/Privacy
   

Deleting from Smartphone 📱

Delete on iPhone:

1. On your homescreen, Tap and hold Ventra until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Ventra app.

Delete on Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Ventra, » then click "Uninstall".