Uncover the ways ING BELGIUM (the company) bills you and cancel your ING Banking subscription.
A few things to note and do before cancelling:
The ING Banking app is free to download and use. However, some features may require a subscription. The app offers two subscription tiers:
1. Premium This subscription costs €4.99 per month and includes additional features such as unlimited instant transfers, higher debit card limits, and access to exclusive cashback offers.
2. Business This subscription costs €9.99 per month and is designed for business users. It includes features such as multi-user access, payment approvals, and expense management tools.
Users can choose to subscribe to either tier within the app.
1. Manage your transactions securely and easily from your smartphone or tablet! The app is designed for private and/or professional use, you only need to have a current account with us to use it.
2. More information? Visit the Self-Service area for an overview of the services available online: ing.be/espaceselfservice, or call us at +32 2 464 60 04, Monday to Friday from 8am to 8pm, and Saturday from 9am to 5pm.
3. • Set up an alert to receive a notification when funds land in your account or when a transfer doesn’t go through due to insufficient balance.
4. Once the app is installed and your profile is created, you can access it using a 5-digit secret code.
5. Easy installation with itsme® or with your ING card reader and ING debit card.
6. Please take a minute to share your thoughts on the app using the "Service" tab.
7. This will help us improve and provide you with an even better customer experience.
8. For your security, the app is automatically locked after 3 minutes of inactivity.