VIA go

How to Delete VIA go. save (69.73 MB)

Published by VIA Metropolitan Transit on 2023-12-19

We have made it super easy to delete VIA goMobile+ account and/or app.

Guide to Delete VIA goMobile+ 👇

Things to note before removing VIA go:

  1. The developer of VIA go is VIA Metropolitan Transit and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of VIA Metropolitan Transit to know if they support self-serve subscription cancellation:
  3. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like VIA Metropolitan Transit to delete all your data it holds. VIA Metropolitan Transit must comply within 1 month.
  4. The CCPA lets American residents request that VIA Metropolitan Transit deletes your data or risk incurring a fine (upto $7,500 dollars).


Data VIA go Collected from You 🔏
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics

     

↪️ Steps to delete VIA go account:

1: Visit the VIA go website directly Here →

2:   Contact VIA go Support/ Customer Service:

  1. 100% Contact Match


  2. 66.67% Contact Match


  3. Support channel
  4. Vist Terms/Privacy


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold VIA goMobile+ until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the VIA goMobile+ app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose VIA goMobile+, » then click "Uninstall".

Have a Problem with VIA goMobile+? Report Issue




🎌 About VIA goMobile+


1. • Use Apple Pay, Visa, Mastercard for purchases and set up an optional account to make future visits faster.

2. • Store multiple tickets on your phone for future activation.

3. Buy and activate VIA fares and passes instantly on your phone.

4. VIA goMobile+ is VIA Metropolitan Transit’s mobile-ticketing app, available for smartphones.

5. There are never additional fees to purchase VIA products through your goMobile+ app.

6. • Quick links to trip planning and Next Bus information at your fingertips anytime.

7. Purchase fares on the go for easy, fast boarding.

8. • Stop worrying about misplaced or expired passes.

9. Add funds to your account using cash at retailers.

10. • Take your tickets with you when you upgrade your phone.



Alternative apps you can try: