How to Cancel Tracfone Wireless My Account | Save $23.80/mth

Greetings ~ Tracfone Customer Service is unequivocally theeee worst. Including giving a person the run-a-round. Didn't use to be this way. Back when, I purchased a cute tiny $20 flip phone from Walmart. No strings attached. Then I purchased my first ever Tracfone minutes card. Refilling was no problem. Had a subscription with them for many a year. No problems. Then they did an upgrade. Could no longer use (supposedly---I hung on until I could no longer use phone. Thank You Tracfone.). They're deceptive advertising says we can bring our own phone. Rather than purchase a phone from Tracfone, I bought one $30 cheaper elsewhere for the same phone on Tracfone. Maybe that is wherein the problem lies. Ever since Nov 2022 I've had nothing but problems (countless wasted time on phone & chatting with their AI or whatever.). Is difficult understanding their Cust Serv Agents What do I know other than, I'm sick of them & is time to get rid of my subscription with Tracfone. Cyndy

I want to stop using Tracfone and return the damn Android Moto G pure phone!!!! Your service has always been shit, but it has gotten worse in the last 2 years !!!!

Want to take off a name Howard Mitzel

Didn't help me. They are charging me twice for one phone/one number. I have contacted them 12 times and for some reason, the phone answerers are too stupid to see the double billing, though it is right there in the history. (And half the time they don't speak English.) I dispute the extra charge on my bank account. But I cannot see a way to turn off one of the two plans I'm being charged for (and I'm not sure in any case which one is keeping my phone off and which isn't!) They are incompetent. There is no store in town that represents the owner company. So thanks for trying, but this would only be helpful if Tracfone weren't either 1) incompetent or 2) knowingly scamming by double billing (or 3) both, which I suspect is what's happening.)

I've been trying for over a month to cancel my Tracfone account with number 609-284-4529 to no avail. I will call Better Business Bureau and Federal Agencies if I don't get a response soon. Helena Gartenstein

pered15 minutes waiting,then spoke to an agent who_whispered no matter how many times I yelled that I am HARD OF HEARING. this company could not care less for its customers

It seems Trac fone enjoys billing me. OK,but now i am paid up and when my recent charges are done 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someone put over 2,000 minutes on my tracphone without my consent, I called customer service asked to speak with a supervisor was then speaking with person named Jay explained situation he hung up on me

I want to cancel my auto refill

I bought two new phones and two new plans , one for each new phone, and I never received service on either phone. In addition, Tracpfone deactivated the service on a third phone that I had already paid for. -- After being informed by Tracfone that the two phones I bought wourld work on WiFi I discovered that they WOULD NOT work on WiFi so I returned the phones and DISPUTED THE CHARGES for the two service plans I had purchased on my Credit Card. because I was unable to cancel the service plans with Tracphone. I then tried to re-activate the third phone (my original phone) and could not get it reactivated without waiting for an agent . . . All total I have had (6) one hour waits in order to talk to an agent to help me and it gets worse! While talking to each of the agents and giving them all the necessary information they would say..."I need to transfer your call...please stay on the line!" --Well guess what happens when you stay on the line whle they transfer the call? --- A recording comes on to 'Press 1 for all call back, or Press 3 to continue to hold!" --- No matter what you do...whether you press 1, press 3, or not press anything, a 'busy signal' comes on the phone and 'click' you are cut off and have to WAIT ANOTHER HOUR! -This happened to me 5 times! -- There needs to be some kind of action taken against this kind of service. -- And another problem is that when you do get an agent to talk to you each agent that I had spoke 'broken English' and were difficult to understand. When you ask them to please repeat what they said they get frustrated with you. -- It has been seven days now ....March 10 to March 16, 2022 ...and I STILL DO NOT HAVE TRACPHONE SERVICE RESTORED TO MY ORIGINAL PHONE!

Canceled my account March 14 after 1hour phone wait by phone charge still went thru March 15 2022 seems to be no way to remove my credit card online. I have no calling service since they removed ATT with no notice to me. Is there a government authority I can complain to. NEVER SET UP AUTOREFILL

I no longer have the TracFone and need to stop the auto payments. Their cancelling program is as miserable as their service was after TracFone was changed.

I want to cancel my tracfone cell as I am no longer using it . Have been trying to deactivate and cancel over phone but am getting nowhere on the phone. Please get back to me and take care of this problem. Maryanne Dreyer 9896319246

I wish to cancel my subscription and account as I no longer need or use this service. I have tried all your "so called" quick ways to do this and none of them worked for me. It is strange that when I joined or bought a new phone from you I had no problem and now nobody can help. I am over 90 years old and prefer to use my landline. Please do this quickly as I am paying for nothing! Need I add that I have been a member for many years Marjorie Bates

I have been trying to cancel my service with TracFone as of Jan. 31, 2022 when my service was renewed without my consent. I have called three times. the first person I talked with hung up on me. The 2nd. Person sent me a code, then told me my service was canceled. which didn't happen. The 3rd person said he couldn't cancel my service until the 3 months they added was up. I want my service canceled effective January 31, 2022! I want a refund posted back to my Discover card in the amount of $21.48. The three above calls were made to Customer Service Dept. 800/867/7183.In each call I was transferred to a person in the Philippines. All spoke broken English and difficult to understand. Thank You, Kenneth Brott. Phone no. ending in 4257

I want to cancel my service. Was never contacted to learn company was taken over by Verizon Find it almost impossible to.

My Tracfone account has been HACKED. I was set on the Auto pay plan and as soon as the payment was made my minutes that had been added were gone. I now have ZERO MINUTES and I paid for those minutes and someone TOOK them.

Please cancel my auto refill. Washed my phone

phone number 8507418655, phone quit working. please cancel service. . bought a samsung a32 i think. i have payments deducted from my checking account monthly. very aggrivated right now. please stop service

I am 90 years old . I have had this TracFone for about two months now and am having a problem learning how to use it. I think it would be best if I cancel my service(end my frustration) and return the phone. Kindly phone me asap and advise me how to best cancel service and return my phone and booklets that came with the phone. My house phone number is 610-432-5205. I appreciate your prompt response. The serial number is 355 140 112 588 442, and the sim card number is 891 480 000 068 427 114 99 David Greenberg

I’m trying to cancel my account.