How to Delete Connect Care. save (147.45 MB)

Published by Intermountain Healthcare on 2024-09-14

We have made it super easy to delete Connect Care: 24/7 Urgent Care account and/or app.

How Users Rate it 4.9/5

Votes 10,071

Table of Contents:

Deleting your Account
Delete from iPhone
Delete from Android
Report Issue

Guide to Delete Connect Care: 24/7 Urgent Care 👇

Things to note before removing Connect Care:

The developer of Connect Care is Intermountain Healthcare and all inquiries must go to them.
Check the Terms of Services and/or Privacy policy of Intermountain Healthcare to know if they support self-serve account deletion:
- https://intermountainhealthcare.org/services/urgent-care/connect-care/
The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Intermountain Healthcare to delete all your data it holds. Intermountain Healthcare must comply within 1 month.
The CCPA lets American residents request that Intermountain Healthcare deletes your data or risk incurring a fine (upto $7,500 dollars).

Data Connect Care Collected from You 🔏

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- User Content
- Diagnostics

↪️ Steps to delete Connect Care account:

1: Visit the Connect Care website directly Here →

2: Contact Connect Care Support/ Customer Service:

63.16% Contact Match
- Developer: Intermountain Healthcare
- E-Mail: Customer.Support@AmericanWell.com
- Website: Visit Connect Care Website
Support channel
Vist Terms/Privacy

3: Check Connect Care's Terms/Privacy channels below for their data-deletion Email:

https://intermountainhealthcare.org/services/urgent-care/connect-care/

Deleting from Smartphone 📱

Delete on iPhone:

On your homescreen, Tap and hold Connect Care: 24/7 Urgent Care until it starts shaking.
Once it starts to shake, you'll see an X Mark at the top of the app icon.
Click on that X to delete the Connect Care: 24/7 Urgent Care app.

Delete on Android:

Open your GooglePlay app and goto the menu.
Click "My Apps and Games" » then "Installed".
Choose Connect Care: 24/7 Urgent Care, » then click "Uninstall".

Have a Problem with Connect Care: 24/7 Urgent Care? Report Issue

Your Name *

First Name *

Your Issue *

🎌 About Connect Care: 24/7 Urgent Care

1. If you have cold or flu symptoms, sinus pain, sore throat, painful urination, a minor rash or skin issue, upset stomach, or other minor symptoms, use Connect Care 24/7/365 to quickly and conveniently get the care you need from wherever you are – just $59 a visit.

2. If you use Apple Health, you can choose to import your health information - such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate – into your Connect Care account.

3. The Intermountain Connect Care app allows you or your child to visit with an Intermountain Healthcare clinician for certain urgent care conditions using your phone or tablet.

4. Our highly-trained, board certified nurse practitioners and physician assistants have many years of experience in urgent care, clinics, and hospitals, and are specially trained to provide care using telehealth.

5. Connect Care is a convenient, affordable way to get care from Intermountain clinicians.

6. Your doctor will also be able to see the results of that visit in your medical record, and can incorporate it into your overall care.

7. Connect Care is not appropriate for all conditions.

8. Depending on the issue at hand, the provider can diagnose, suggest follow up, and prescribe medication, when appropriate.

9. Some insurance plans accepted.