How to Delete Castlight. save (116.69 MB)
Published by Castlight Health on 2024-06-05We have made it super easy to delete Castlight Mobile account and/or app.
Table of Contents:
Guide to Delete Castlight Mobile 👇
Things to note before removing Castlight:
- The developer of Castlight is Castlight Health and all inquiries must go to them.
- Check the Terms of Services and/or Privacy policy of Castlight Health to know if they support self-serve subscription cancellation:
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Castlight Health to delete all your data it holds. Castlight Health must comply within 1 month.
- The CCPA lets American residents request that Castlight Health deletes your data or risk incurring a fine (upto $7,500 dollars).
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Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Search History
- Identifiers
- Diagnostics
-
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
↪️ Steps to delete Castlight account:
1: Visit the Castlight website directly Here →
2: Contact Castlight Support/ Customer Service:
- 100% Contact Match
- Developer: Castlight Health
- E-Mail: support@castlighthealth.com
- Website: Visit Castlight Website
- Support channel
- Vist Terms/Privacy
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold Castlight Mobile until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Castlight Mobile app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose Castlight Mobile, » then click "Uninstall".
Have a Problem with Castlight Mobile? Report Issue
Reviews & Common Issues: 1 Comments
By Kellie Walter
1 year agoDelete my account
🎌 About Castlight Mobile
1. Do you have access to Castlight through your employee benefits plan? If so, you and your dependents can download Castlight Mobile: a personal healthcare dashboard that helps you find affordable and high quality care, anytime, anywhere.
2. Castlight Health is a trusted third party that connects directly to your insurance plan and does not share your personal information with your employer.
3. If available through employer, Castlight Health supports all major activity trackers including Apple Health, Fitbit, and Jawbone to conveniently synchronize your steps, food, and sleep data.
4. Plan status - Track how much of your deductible you’ve met, see your HSA balance, and review basic information about your health coverage all in one place.
5. The Castlight Mobile app is available exclusively to individuals and their dependents who have access to Castlight’s services through their employee benefits program.
6. Past care - Track your health care spending and claims with at-a-glance information about what you’ve spent and why.
7. If you’re not sure if Castlight is part of your employee benefits, contact your employer’s HR or Benefits leader.
8. Your health information is always confidential and secure.
9. Results are always in-network and include personalized cost estimates and quality data so you can make choices that are right for you.
10. eCard - A medical insurance card is part of the app so you’ll never be without your insurance card again.
11. Find care - Search for a doctor near you.
