How to Delete CareLink. save (136.01 MB)
Published by Medtronic, Inc. on 2024-03-19We have made it super easy to delete CareLink™ Connect US account and/or app.
Table of Contents:
Guide to Delete CareLink™ Connect US 👇
Things to note before removing CareLink:
- The developer of CareLink is Medtronic, Inc. and all inquiries must go to them.
- Check the Terms of Services and/or Privacy policy of Medtronic, Inc. to know if they support self-serve subscription cancellation:
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Medtronic, Inc. to delete all your data it holds. Medtronic, Inc. must comply within 1 month.
- The CCPA lets American residents request that Medtronic, Inc. deletes your data or risk incurring a fine (upto $7,500 dollars).
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Data Not Collected: The developer does not collect any data from this app.
↪️ Steps to delete CareLink account:
1: Visit the CareLink website directly Here →
2: Contact CareLink Support/ Customer Service:
- 100% Contact Match
- Developer: Medtronic, Inc.
- E-Mail: rs.medtronicdiabetescontactus@medtronic.com
- Website: Visit CareLink Website
- Support channel
- Vist Terms/Privacy
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold CareLink™ Connect US until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the CareLink™ Connect US app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose CareLink™ Connect US, » then click "Uninstall".
Have a Problem with CareLink™ Connect US? Report Issue
🎌 About CareLink™ Connect US
1. The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitoring) system data on a supported mobile device.
2. IMPORTANT NOTE: In order to receive real-time updates, the app needs to continuously receive data from the CareLink™ servers, and the insulin pump system needs to sync with the CareLink™ servers through the MiniMed™ Mobile app.
3. Also, the person with diabetes needs a MiniMed™ 700-series insulin pump, the MiniMed™ Mobile app installed on a compatible mobile device, which then should be connected online to the CareLink™ software.
4. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device.
5. To remotely view pump system information, family members or friends need to install the CareLink™ Connect app on their compatible mobile device.
6. CareLink™ Connect app is not intended to receive information directly from the insulin pump or CGM system.
7. The CareLink™ Connect app only works with the MiniMed™ 700-series insulin pump systems; it currently does not support other standalone CGM systems, MiniMed™ or Paradigm™ insulin pumps.
8. With the CareLink™ Connect app, now you can remotely see their glucose levels and insulin pump information wherever you are, so you can know how they are doing.
9. CareLink™ Connect app is not intended to analyze or modify the insulin pump and CGM data that it receives.
10. You might want to know if their glucose levels go too high or too low, be able to quickly and easily access their insulin pump and Continuous Glucose Monitoring (CGM) system information.
11. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Medtronic product, please contact the local Medtronic support line.
12. Nor is it intended to control any function of the insulin pump or CGM system to which it is connected.
13. If Medtronic determines that your comment or complaint requires follow-up, a Medtronic team member will attempt to contact you to collect more information.
14. To find a list of compatible devices, please visit your local Medtronic website.
