We have made it super easy to delete My Passport Wireless account and/or app.
Table of Contents:
Things to note before removing My Passport Wireless:
1: Visit the My Passport Wireless website directly Here →
2: Contact My Passport Wireless Support/ Customer Service:
3: Check My Passport Wireless's Terms/Privacy channels below for their data-deletion Email:
Deleting from Smartphone 📱
1. As of September 15th, 2022, support for My Passport Wireless will be limited to critical security updates.
2. You can continue to wirelessly access, organize and stream content from your phone or tablet using the My Passport Wireless app.
3. Incompatible devices will lose support on April 15, 2022, and need to use local access to manage your content.
4. Note: The My Passport Wireless app requires a My Passport Wireless device to work (sold separately).
5. Support for your My Cloud device has changed, and some devices are no longer supported with this app.
6. Compatible devices must be Upgraded to My Cloud OS 5 by January 15, 2022.
7. Functionalities with the My Passport Wireless products remain unchanged.
8. To learn more, see the description of "Limited Updates" on our Product Support Lifecycle page.
9. We’ve developed a new OS to keep up with evolving security standards.
10. My Cloud Home users please download the My Cloud Home app.