How to Delete TraceCovid. save (29.22 MB)
Published by Department of Health Abu DhabiWe have made it super easy to delete TraceCovid account and/or app.
Table of Contents:
Guide to Delete TraceCovid 👇
Things to note before removing TraceCovid:
- The developer of TraceCovid is Department of Health Abu Dhabi and all inquiries must go to them.
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Department of Health Abu Dhabi to delete all your data it holds. Department of Health Abu Dhabi must comply within 1 month.
- The CCPA lets American residents request that Department of Health Abu Dhabi deletes your data or risk incurring a fine (upto $7,500 dollars).
↪️ Steps to delete TraceCovid account:
1: Visit the TraceCovid website directly Here →
2: Contact TraceCovid Support/ Customer Service:
- 45.45% Contact Match
- Developer: Department of Health and Social Care
- E-Mail: NHSCovid-19AppStoreSupport@nhsbsa.nhs.uk
- Website: Visit TraceCovid Website
- 58.82% Contact Match
- Developer: Dubai Health Authority - DHA
- E-Mail: smartphone@dha.gov.ae
- Website: Visit Dubai Health Authority - DHA Website
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold TraceCovid until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the TraceCovid app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose TraceCovid, » then click "Uninstall".
Have a Problem with TraceCovid? Report Issue
🎌 About TraceCovid
1. This enables the official authorities to react faster and reach out to possibly infected people to render the necessary health care, and potentially minimise the spread of the virus.
2. For example, when you are at a supermarket, upon close proximity with someone who has also installed the TraceCovid app as you do, the app on both your devices will exchange an encrypted Secure Tracing Identifier (STI) and store the exchanged STI locally on your devices.
3. When one of the users is infected with the virus, the official authorities will request the infected user to upload the list of STI stored locally on his or her device.
4. TraceCovid is a mobile app that allows users to detect another device with the same installed app and share proximity data with it.
5. The STI consists of anonymised data and timestamp.
6. No personally identifiable information is collected.
